Customer Reviews for GhostBed - Adjustable Base - Queen - Black
Customer Rating
4
I love the bed and
on May 7, 2021
Posted by: Karen E.
from United States
I love the bed and all of the features! The only downside was that I received the brackets for the headboard almost 2 months later, so by that time I had had something specially made for it, and they are basically useless. Like I said though, it’s like sleeping on a marshmallow and I love the massage feature.
I love my GhostBed Queen adjustable base! I did a lot of home work before purchasing this base. You can go to YouTube and read the reviews. Everything about the base is perfect. If I had a complaint it would be the hand held remote and there are only two minor things I would like to see added. First it would be nice if you picked up the remote the back light would come on (during movement) not when you press a button. Last but not least it would be a dimmer maybe a three step down dimmer because the light on the remote is super bright in the dark. Otherwise everything about the bed works perfect.
We opted for a Ghostbed vs. a Temprapedic due to the price point. The Ghostbed is good and meets our needs- we especially love the adjustable base. It's a little firmer then we would've liked. We do love the stability of the mattress- we can't feel each other moving around. We utilized the "White Glove" delivery service and this was less then ideal. Our bed sat in a warehouse for a couple of weeks prior to being delivered to us. They scheduled one date for delivery and then just never showed up. I had to call to find out what happened and then was scheduled for a new delivery date a week later. On the day of the delivery, I had no idea what time they would be showing up. They were also supposed to call me within 30 minutes of arriving at my house. This never happened so they just showed up randomly. We also purchased the headboard brackets and these did not come with the bed setup, they were shipped to us separately- good to know if you are purchasing these. Overall we would recommend Ghostbed- just not the White Glove delivery service.
Bed and frame came faster than expected. Easy setup. Comfortable and easy to fall a sleep on. The adjustable frame has massagers in the head and feet. Costumer service got right back to me when my pillows were back ordered.