Customer Reviews for Ghostbed - Luxe 13" Profile MF Mattress-Twin XL - White
Customer Rating
1
Don’t Trust the Trial Period
on February 25, 2021
Posted by: Nicholas E.
from United States
Be extremely careful with the trial period!! It is not hassle free at all! They have a lot of conditions that will completely void the trial period, including a catch-all “changes in circumstances” clause. Every email you send is linked to your order. If the first email you send doesn’t use the words “comfort level isn’t what I wanted”, they will void the trial period. For example, we wanted to return the queen we bought and buy a king. Despite them making more money in this exchange, they immediately voided my full trial period since that first email talked about “size issues”, not comfort level. And yes, the voiding information is on their site, but its buried as far down as possible to avoid detection. If the trial period is a deciding factor for you (it was for us), skip Ghostbed and go with someone else. The mattress is decent, but nothing great. Definitely not worth the cost.
This bed states it is the coldest; disagree. I sleep hot and purchased this bed because of that. I still sleep hot. The bed is cool for the first 30 seconds and then heats up just like other foam esc beds. I am not pleased and will b returning the bed.
Both my wife and I really cannot believe how cool the bed is. We are also extremely pleased with the ability for either one of us to move and not bother the other while they’re sleeping.
Mattress has a nice balance of firm and plush to it. Very supportive and sleeps cool all night. Motion transfer is very minimal and even with my wife and two large dogs moving around all night I don’t notice them. Paired with the ghost sheets which fit fantastic, this is the best bed we have ever had together and meets our combination of needs of being firm for me and plush for her. Would 100% recommend
We chose the split king which gave us the best of two worlds, comfort without the usual bounces of the other occupant. Not only are we insulated from our occasional toss or turn, the toss and turns are virtually gone. Full uninterrupted sleep, especially these days, is a welcome benefit.
Loving my ghost bed luxe mattress. My husband is a hot sleeper and loves the cool feel of the mattress top and I am not and it isn’t too cold for me. Perfect balance. We’ve had it for a month now and it has not began to sag or take on or shape at all. It stays feeling supportive no matter which position. I sleep in.