The bed is a 5-6 firmness which is perfect for my husband who sleeps in all positions. I sleep on my sides and get troch bursitis (hip pain) easily. This bed is perfect and I've had no pain as a side sleeper. The mattress is very cooling and made of slippery material. I use bamboo sheets that keep it cool, but they slide around. Our typical jersey sheets don't allow us to stay cool. Taking one star away because we cannot find the perfect mattress protector - the 2 we tried interrupt the cooling factor of the mattress.
The bed is comfortable but it’s claim that it’s a cool sleeping mattress just wasn’t the case. It felt initially supportive but over time which was 2 months it wasn’t as supportive which I found odd.
Nothing about the ghost bed process has been easy. Delivery was delayed, the functionality of the bed is not great, the slippery surface makes it hard to keep sheets on, and the cooling is not cool. The return process has been a huge hassle. I would not recommend ordering a ghost bed
This bed is hands down the best mattress I have ever slept on. I also don't wake up sweaty or sore anymore. The only complaint I even have has nothing to do with the mattress and involves the bed frame and that is just that the corners are sharp and I keep banging my leg in the same spot because I forget. But seriously go buy this mattress you won't regret it.
I bought the 13’’’ luxe queen bed. It is only 11’’ About a week into sleeping on bed I found myself struggling to turn over. I have been trying to get help from the ghost bed team. Although the people are very nice they have made absolutely no effort in taking care of problem. Hoping I will go away! You can’t take enough pictures for them! I wouldn’t recommend this bed. And warranty is a useless.
Ideally it was amazing I purchased for my mom and dad who need hip replacement surgery. They love the entire bed very soft but perfectly balanced. Would I recommend to others yes for the price as warrenty.