Customer reviews from GhostBed
Ghostbed - Flex 13" Profile Mattress-Cal King - White
Average customer rating
4.5
(723 Reviews)
Rating breakdown 723 reviews
5 Stars
515
4 Stars
125
3 Stars
40
2 Stars
21
1 Star
22
94%of customers recommend this product.
(
642 out of
686)
Customer Reviews for Ghostbed - Flex 13" Profile Mattress-Cal King - White
Customer Rating
5
I love my new bed!
on October 8, 2020
Posted by: J F.
from United States
I love my new bed! I have had some of the best sleep I have had in years! The adjustable base is a must as well! The cooling factor of the mattress and pillows is a great big plus! A friend recommended them to me and I owe them a big thank you for this!!!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
Comfy; good for stomach sleeper
on October 10, 2020
Posted by: Anonymous
from United States
I've had my Flex mattress for about 2 months now and am very happy with it. I'm a stomach sleeper so was looking for something slightly more firm but still comfy/soft. I've been sleeping well and have no complaints.
Had to make a change to my initial order and contacted customer support which was overall a good experience - very friendly and helpful
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Best sleep yet
on October 12, 2020
Posted by: Hilde D.
from United States
Bought three ghost beds for a house we are offering for rent on Air B & B. Want to make sure everyone gets the same good nights sleep we enjoy every day.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
This bed is like sleeping
on October 12, 2020
Posted by: Yvonne D.
from United States
This bed is like sleeping on a cloud. I can't feel my partners thrashing while they sleep. It thankfully also doesn't hold heat in, so you won't wakes up all sweaty or even uncomfortable.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
Very comfy. Love the height
on October 14, 2020
Posted by: Katherine R.
from United States
Very comfy. Love the height of 13in. Bouncy but soft. Able to sot on side of bed without it smooshing like an all foam bed. Lost star for 1- smelling bad for too long. Expected slight but it lingered a few weeks. And 2- the sides once bed expands looks frumpy by the edges of gray. It looks loose as of it didnt rise enough and if you touch it you feel hard coils. Wish edges were more softer and taut.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
3
Just ok
on October 16, 2020
Posted by: Bill C.
from United States
We were not really impressed with the bed, it was just ok, nothing to really brag about. We wish it could have been better.
Written by a customer while visiting GhostBed
Customer Rating
5
I did research on new
on October 16, 2020
Posted by: Anonymous
from United States
I did research on new mattresses for about a week straight and end up up choosing the Ghostbed Flex. I have been using my mattress for 3 weeks now and so far I have been very satisfied. I like it a lot more than my previous memory foam mattress and it's been much more comfortable. I think I made a great choice.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
1
uncomfortable and hot
on October 16, 2020
Posted by: Maia C.
from United States
This bed was unfortunately far too firm for us. It is possible that the bed doesn't do well with lighter, thinner people. I am 5'6" and 115 pounds and my husband is 6'1" and 170 pounds. We slept on it for more than 30 days, but it was still a painful experience. I ended up with a back spasm and my husband had hip pain after just the first few days - and we are relatively young. After that, we had difficulty sleeping until i just couldn't take it anymore. It continued to be a painful, uncomfortable bed after more than a month of use. And this is even after putting a memory foam topper on top of this mattress. The cooling effect was not noticeable either.
The return process for the mattress was relatively smooth - they arranged for it to be picked up and donated - however, they did not refund us for the "free" pillows, despite the refund manager stating that they would. The only way to get the refund is to mail the pillows back, which is also expensive.
Finally, i also ordered a bed frame which took over 2 hours to put together, was unbelievably poorly made (none of the pieces of wood matched up properly and it was bowed in the middle), and really looked like someone who knows little about carpentry designed it. Ghostbed never refunded me for that, or sent me a new one despite saying that they would.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed