Customer reviews from Samsung US
Samsung - Quick-Connect Auto Ice Maker Kit - White
Average customer rating
1
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Samsung - Quick-Connect Auto Ice Maker Kit - White
Customer Rating
1
Jokes on me I guess
on September 6, 2025
Posted by: Mike
from Midwest
I guess Ill post too and say this doesn't include all the parts and the parts it needs are not available. Complete wate of 100 bucks. Hopefull I get a response from Samsung that is a complete dead end like everyone else. Hey buddy, here is a link that leads to our help, of course it's not monitored except for worthless bots named Bill or Jennifer. How about stop selling stuff and saying they are ice maker ready and to buy this junk when clearly we all know it's a lie.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, September 8, 2025
It's entirely understandable to expect everything to be ready to go—fridges used to come that way, Mike. Let us help clarify things for you. The ice maker model RA-T00R63AA is explicitly designed for the Samsung top-mount refrigerator model RT16A6195SR/AA and is not compatible with other models. The installation instructions and accessories are included in the ice maker kit. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide the reference number 1150645373 to help our team locate your information. Have a great day. -John
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide the reference number 1150645373 to help our team locate your information. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
1
Extra parts needed.
on November 1, 2024
Posted by: SteveJackson
Installed this yesterday on my RT16A6195SR. Unfortunately the fridge is missing the other components needed to get water from the supply to the icemaker.
Response from Samsung USBy Samsung Care, November 5, 2024
Hi SteveJackson,
We can feel your dissatisfaction with the icemaker kit. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650226), to help our team pull up your information.
Have a great day!
^Rodel
We can feel your dissatisfaction with the icemaker kit. We are here to help you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650226), to help our team pull up your information.
Have a great day!
^Rodel
Written by a customer while visiting Samsung US
Customer Rating
1
Why bother
on July 11, 2025
Posted by: Greg
from Kingsland
Like everybody else, it needs parts and they give no information on the parts needed. You'd think it would be readily available
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy SEA Care, July 11, 2025
Hi Greg,
This is not the experience we want you to have with your service experience. We would love the opportunity to speak with you to determine how we can best assist you with your concern.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1149948305) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
This is not the experience we want you to have with your service experience. We would love the opportunity to speak with you to determine how we can best assist you with your concern.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1149948305) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Written by a customer while visiting Samsung US