Customer Reviews for Caf - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Customer Rating
4
Micro great fan and light
on February 23, 2024
Posted by: Sandy T
from Palm coast Florida
So far enjoying using this one. Exhaust fan works well with the stove below. Light is very good it helps see the outlines on the induction stove below.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 8, 2024
We're so happy to hear that you are enjoying this microwave so far. We think you've made a great choice. One of our most favorite features on this model is the "Steam Clean" which makes it easy to wipe away splatters and any messes that may occur.
Installation went well, everything is working. Surface light is not as bright as my previous GE Microwave. The buttons are harder to push, I have arthritis so that is not great. I hope it lasts at least as long as my last GE microwave, 12+ years. I will update this review in a few weeks when I have had a chance to work with it.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, February 21, 2024
Thanks for sharing your early impressions with this microwave. We know this model will last you many years to come. Also, we are going to share the feedback about the buttons and the light with our product team. This way we can start looking for ways to improve going forward.
Liked how well protected the oven was delivered in. We like the stylish look and finish of this microwave oven. We were pleased with the features and simplicity to use. We hope we get many long years of service from it
It’s extremely noisy - waiting for a number of parts already. The product was purchased on January 4. Waiting for parts and my second service appointment on February 5. Not happy. I had a GE profile prior to this- never had any issues.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 7, 2024
Hi there! We are so sorry that your new microwave is so noisy while in use. We see that you are currently working with our service agents to get this issue resolved. This is definitely not the consumer experience that we strive for, especially with a new unit. We are however confident that our technicians will get the necessary parts replaced for you as quickly as possible.
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
It's noisy, almost like there is a vibration. There are also less options at the reheat setting, the other GE Microwave that I had when you chose the type of food that you want to reheat there was an additional option to choose the quantity of the item, i.e. 1 cup, 2 cups etc.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, January 24, 2024
Hello,
Thanks so much for taking the time to share how things are going with your new microwave. We appreciate the feedback and we completely understand your concern about the noise. We're more than happy to provide guidance! Please refer to the link below for some information on normal sounds your unit may make: