Customer reviews from cafeappliances.com
Caf - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Average customer rating
4.4
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
111
4 Stars
31
3 Stars
17
2 Stars
5
1 Star
6
88%of customers recommend this product.
(
110 out of
125)
Customer Reviews for Caf - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Customer Rating
3
Poor quality control/design.
on April 26, 2024
Posted by: als944
from IL
The first one Abt installed had to be replaced because of a bent lower panel.
On the second one they installed the two aluminum air filters on the bottom consistently fall out when the door is closed.
On the second one they installed the two aluminum air filters on the bottom consistently fall out when the door is closed.
I would recommend this to a friend!
Response from cafeappliances.comBy Michael, GE_Appliances, April 29, 2024
We hate to hear that you’ve had issues with multiple microwaves, and that your current model’s vent filters won’t stay in place. We want to help. We recommend ensuring that the filters are correctly placed in the unit by following instructions on page 18 of your use and care manual, found here:
https://products-salsify.geappliances.com/image/upload/s--zAyJ7wNT--/d406190fb58acc43aeb3faa886ca5ce032f9e377.pdf
If you continue to have trouble, we suggest having this issue diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products-salsify.geappliances.com/image/upload/s--zAyJ7wNT--/d406190fb58acc43aeb3faa886ca5ce032f9e377.pdf
If you continue to have trouble, we suggest having this issue diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GREAT FEATURES!!!
on April 10, 2024
Posted by: Ladybug for KS
from Kansas
It was just installed today!!! I love the design, size and I know it will be wonderful!!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, April 19, 2024
Thank you for taking the time to provide us with your feedback. We are joyful to hear that you are loving your new microwave. This is such a beautiful model with many great cooking settings that we hope you're enjoying.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Effective with many features
on April 2, 2024
Posted by: Effective
Effective but too many bells and whistles. Lots of features
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Ok
on March 26, 2024
Posted by: Why not
Really nice a little louder than expected
Would buy again
Would buy again
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the personalization
on March 24, 2024
Posted by: Dall
from Johnstown, CO
Love the look and the way you can customize to your own look.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great popcorn 🍿 feature.
on March 16, 2024
Posted by: Rick18
from Dallas, TX
It has done everything that we have asked it to do, with no problems whatsoever.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on March 14, 2024
Posted by: Jojos
So far I love this microwave it has a lot of cool sensor features. It is very easy to clean and no streaky finger prints after words
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cafe’ disappointment
on March 9, 2024
Posted by: Pnewman
from Baltimore, MD
We love the s/s styling & handle! We chose to replace an existing GE Profile microwave that worked perfectly in order to match our other two Cafe appliances. But, were very disappointed in the lack of features compared to our old microwave. The push button controls are hard to use because you have to press “hard” to activate a feature and there are fewer features all around. The sound level of the timer & sensors are not loud enough to hear from more than 10 feet away and do not adjust to an acceptable level or close to our previous microwave. Not worth the cost and would not purchase again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 12, 2024
We really do appreciate your feedback, it is extremely important to us. We can definitely understand wanting easier buttons and noise levels for the timer. We're going to pass this along to our product team to review.
Written by a customer while visiting cafeappliances.com