Customer Reviews for Caf - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Customer Rating
1
Poorly design due to not having back lit panel
on October 11, 2025
Posted by: home Florida
from Florida
[This review was collected as part of a promotion.] THE CONTROL PANEL IS NOT BACK LIT, AND IT MAKES IT DIFFICULT TO USE AT NIGHT. YOU HAVE TO TURN ON THE KITCHEN LIGHTS, AND WHEN YOU USE THE SURFACE LIGHT, IT IS NOT BRIGHT ENOUGH TO SEE THE CONTROL PANEL. VERY POOR DESIGN!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, October 13, 2025
We truly value your feedback on the control panel lighting of your microwave. Your comments will be reviewed by our product design team for future consideration.
[This review was collected as part of a promotion.] Installation was a breeze. Template and directions easy to follow. Controls are simple, as not a fan for everything digital. Just enough standard buttons for what we use most. Design and look are outstanding. Stainless fits in with other appliances, and the round handle is a nice touch.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra, Café_Appliances, October 16, 2025
Thank you for sharing about your new microwave. We agree that this unit is simple to use and gets the job done. We look forward to hearing more in the future about your experience.
[This review was collected as part of a promotion.] I would love to have a book that explained all the settings I haven’t figured out all it can do yet.
[This review was collected as part of a promotion.] We had the microwave installed by professional installers from the appliance store where we bought it, and on first use, it made a loud buzzing sound wherever it was turned on. The sound stopped when you pressed on the bottom of the oven, so it was maybe a loose plate. I removed a panel to access the underneath but couldn’t pinpoint the source of the sound. However, when I reinstalled the plate, the buzzing no longer occurred. Hopefully that’ll hold, but it’s a little concerning.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, August 28, 2025
Thank you for your review. If you experience similar sounds with your microwave, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Strong ventilation . Very smart appearance especially when matched with range. Great inside capacity. Plenty of cooking options which all work very welk
Love the design. Wanted a style with a handle which this does. So far so good. Have had it for less then a week. But our last microwave lasted 18 years...expect the same from this Don't use any "fancy" features such as convention or air fry so this model is perfect for us