Customer reviews from cafeappliances.com
Café - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Average customer rating
4.4
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
100
4 Stars
28
3 Stars
14
2 Stars
4
1 Star
4
89%of customers recommend this product.
(
100 out of
112)
Customer Reviews for Café - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Customer Rating
5
Great product!
on December 29, 2023
Posted by: Sbirkhol
Have ha about a month and love it!
The features are amazing and I especially love the sensor function!
The features are amazing and I especially love the sensor function!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
GE Cafe Microwave
on December 29, 2023
Posted by: Loisann
from Bucks county PA
Love the look of the Cafe microwave which replaced an older non working microwave. My biggest complaint is the lack of an instruction booklet (the old mw had a label with how to defrost, reheat, etc on the inside). You have to download the book and it’s a too many pages to print out easily so I’ve been winging it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Short-lived Microwave
on December 29, 2023
Posted by: Microwave Dud
from Burke, VA
The microwave stopped working after only 1 month of normal use (defrosting meat, cook frozen vegetables, baking potatoes, reheating leftovers, popcorn, etc…)
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, January 15, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is not operating properly.
We do see that you had a service appointment scheduled. We are confident that our technicians were able to properly diagnose your unit and get it fixed.
We’re confident that you’ll be able to enjoy your appliance for years to come.
-Charlie@Cafe
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave is not operating properly.
We do see that you had a service appointment scheduled. We are confident that our technicians were able to properly diagnose your unit and get it fixed.
We’re confident that you’ll be able to enjoy your appliance for years to come.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Limited Options
on January 12, 2024
Posted by: LSA52
from Millsboro, DE
It's noisy, almost like there is a vibration. There are also less options at the reheat setting, the other GE Microwave that I had when you chose the type of food that you want to reheat there was an additional option to choose the quantity of the item, i.e. 1 cup, 2 cups etc.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, January 24, 2024
Hello,
Thanks so much for taking the time to share how things are going with your new microwave. We appreciate the feedback and we completely understand your concern about the noise. We're more than happy to provide guidance!
Please refer to the link below for some information on normal sounds your unit may make:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
We hope this helps. Best wishes! - Tierra@Cafe
Thanks so much for taking the time to share how things are going with your new microwave. We appreciate the feedback and we completely understand your concern about the noise. We're more than happy to provide guidance!
Please refer to the link below for some information on normal sounds your unit may make:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
We hope this helps. Best wishes! - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Powerful and Convenient
on January 13, 2024
Posted by: Snave
from Fort Myers Florida
Powerful with useful touch pads especially the distinct minute touch pads
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Too noisy
on January 28, 2024
Posted by: What is this
It’s extremely noisy - waiting for a number of parts already. The product was purchased on January 4. Waiting for parts and my second service appointment on February 5.
Not happy. I had a GE profile prior to this- never had any issues.
Not happy. I had a GE profile prior to this- never had any issues.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 7, 2024
Hi there! We are so sorry that your new microwave is so noisy while in use. We see that you are currently working with our service agents to get this issue resolved. This is definitely not the consumer experience that we strive for, especially with a new unit. We are however confident that our technicians will get the necessary parts replaced for you as quickly as possible.
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very Satisfied!
on February 4, 2024
Posted by: Lisa12
from Yorktown, VA
This microwave looks beautiful and works effectively. This high quality appliance was worth the cost.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works as expected
on February 6, 2024
Posted by: JudyHW
Seems to work fine. The fan is a vast improvement over our last microwave.
Written by a customer while visiting cafeappliances.com