Customer reviews from cafeappliances.com
Caf - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Average customer rating
4.4
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
111
4 Stars
31
3 Stars
17
2 Stars
5
1 Star
6
88%of customers recommend this product.
(
110 out of
125)
Customer Reviews for Caf - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Customer Rating
3
It’ll take some getting us too
on August 7, 2023
Posted by: Dmr12
from Fuquay Varina, NC
Number 1-5 are express cook so you cannot just enter your cook time and press start. First you must hit cook time then enter your time then hit start. Annoying
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 9, 2023
Hello,
Thank you for reaching out and sharing your feedback on your microwave.
The Express Cook offers a quick "shortcut" for starting the microwave. Simply touch a number pad from 1 to 5 and the microwave will start instantly. If you want to cook for 2 minutes, press 2 and the microwaves will start immediately and cook for 2 minutes on power level 10 for two minutes. You can change the power level once the microwave starts by pressing Power and the power level (3=30% , 5=50%, etc.) before touching the start pad.
We are confident that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@Cafe
Thank you for reaching out and sharing your feedback on your microwave.
The Express Cook offers a quick "shortcut" for starting the microwave. Simply touch a number pad from 1 to 5 and the microwave will start instantly. If you want to cook for 2 minutes, press 2 and the microwaves will start immediately and cook for 2 minutes on power level 10 for two minutes. You can change the power level once the microwave starts by pressing Power and the power level (3=30% , 5=50%, etc.) before touching the start pad.
We are confident that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Nice looking microwave
on July 27, 2023
Posted by: bongo
from Illinois
The microwave looks nice, but when it runs, even though it is vented out the top, it still blows some warm moist air out of the holes in the top front up on the cabinet doors which gets them wet and over time will ruin the cabinet doors. This is very disappointing. As a result it makes me not want to use it since I don't want my cupboard doors ruined.
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, July 31, 2023
Good afternoon,
Thank you for taking the time to leave a review on your Cafe Appliances microwave. We value your opinion, and appreciate your feedback!
We are sorry to hear that you are experiencing some moisture on your cabinets from time-to-time. Steam or vapor escaping from around the door is normal as the door is designed to allow heat and steam to escape to prevent the overheating of the unit. It is normal to see some condensation between the door panels, or on the appliance after use.
We hope this puts your mind at ease. Please don't hesitate to reach back out to us if you should have additional questions or concerns. Thank you for trusting Café Appliances for your home!
-Devin@Café
Thank you for taking the time to leave a review on your Cafe Appliances microwave. We value your opinion, and appreciate your feedback!
We are sorry to hear that you are experiencing some moisture on your cabinets from time-to-time. Steam or vapor escaping from around the door is normal as the door is designed to allow heat and steam to escape to prevent the overheating of the unit. It is normal to see some condensation between the door panels, or on the appliance after use.
We hope this puts your mind at ease. Please don't hesitate to reach back out to us if you should have additional questions or concerns. Thank you for trusting Café Appliances for your home!
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and high end!
on July 25, 2023
Posted by: Mom of 6
from Pittsburgh PA
I love the microwave. Looks very high end and great quality. Very easy to use and clean!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
clock light should be same color as range light
on July 15, 2023
Posted by: tom03
from Pompano Beach FL
Functions well but this is the second replacement in 13 years.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the Cafe product
on July 10, 2023
Posted by: CeeCee1
from Jackson, NJ
Great value for price point. Beautiful looking appliances! Awesome performance!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good features
on July 1, 2023
Posted by: NancyK
from North Myrtle Beach, SC
Microwave works well, and vents well, looks perfect above cooktop.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
not a equal replacement
on June 25, 2023
Posted by: JohnZ
from San Carlos, CA
GE said this was replacement for existing cafe unit. NO WAY changed door swing- hit cabinets door opens less than 45 degrees. Lots of adjustment to make it fit. No light up controls at night. Control button very hard to push. Wish I could return it !
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, June 26, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new microwave, and that it wasn’t a direct replacement for your old model. Our over-the-range microwaves are designed for 13" max cabinet depth. If the depth is 14-16" a bump out kit may be needed. We apologize that the controls don’t light up; microwave control panels aren’t typically backlit, but we think this is a great idea and we’ll forward this suggestion to our product team.
We design our microwaves to be easy to operate. If your control panel buttons are difficult to push, we recommend taking advantage of your warranty and scheduling an appointment with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@Café
We’re sorry to hear that you’ve been less than impressed with your new microwave, and that it wasn’t a direct replacement for your old model. Our over-the-range microwaves are designed for 13" max cabinet depth. If the depth is 14-16" a bump out kit may be needed. We apologize that the controls don’t light up; microwave control panels aren’t typically backlit, but we think this is a great idea and we’ll forward this suggestion to our product team.
We design our microwaves to be easy to operate. If your control panel buttons are difficult to push, we recommend taking advantage of your warranty and scheduling an appointment with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Loud
on June 25, 2023
Posted by: Duana
from Colorado
Disappointed! Very loud! Almost a vibration! Not the quality of the last GE Cafe microwave we had to replace.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com