Customer reviews from cafeappliances.com
Café - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Average customer rating
4.4
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
100
4 Stars
28
3 Stars
14
2 Stars
4
1 Star
4
89%of customers recommend this product.
(
100 out of
112)
Customer Reviews for Café - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
Customer Rating
2
not a equal replacement
on June 25, 2023
Posted by: JohnZ
from San Carlos, CA
GE said this was replacement for existing cafe unit. NO WAY changed door swing- hit cabinets door opens less than 45 degrees. Lots of adjustment to make it fit. No light up controls at night. Control button very hard to push. Wish I could return it !
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, June 26, 2023
Hello,
We’re sorry to hear that you’ve been less than impressed with your new microwave, and that it wasn’t a direct replacement for your old model. Our over-the-range microwaves are designed for 13" max cabinet depth. If the depth is 14-16" a bump out kit may be needed. We apologize that the controls don’t light up; microwave control panels aren’t typically backlit, but we think this is a great idea and we’ll forward this suggestion to our product team.
We design our microwaves to be easy to operate. If your control panel buttons are difficult to push, we recommend taking advantage of your warranty and scheduling an appointment with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@Café
We’re sorry to hear that you’ve been less than impressed with your new microwave, and that it wasn’t a direct replacement for your old model. Our over-the-range microwaves are designed for 13" max cabinet depth. If the depth is 14-16" a bump out kit may be needed. We apologize that the controls don’t light up; microwave control panels aren’t typically backlit, but we think this is a great idea and we’ll forward this suggestion to our product team.
We design our microwaves to be easy to operate. If your control panel buttons are difficult to push, we recommend taking advantage of your warranty and scheduling an appointment with one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good features
on July 1, 2023
Posted by: NancyK
from North Myrtle Beach, SC
Microwave works well, and vents well, looks perfect above cooktop.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It’ll take some getting us too
on August 7, 2023
Posted by: Dmr12
from Fuquay Varina, NC
Number 1-5 are express cook so you cannot just enter your cook time and press start. First you must hit cook time then enter your time then hit start. Annoying
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 9, 2023
Hello,
Thank you for reaching out and sharing your feedback on your microwave.
The Express Cook offers a quick "shortcut" for starting the microwave. Simply touch a number pad from 1 to 5 and the microwave will start instantly. If you want to cook for 2 minutes, press 2 and the microwaves will start immediately and cook for 2 minutes on power level 10 for two minutes. You can change the power level once the microwave starts by pressing Power and the power level (3=30% , 5=50%, etc.) before touching the start pad.
We are confident that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@Cafe
Thank you for reaching out and sharing your feedback on your microwave.
The Express Cook offers a quick "shortcut" for starting the microwave. Simply touch a number pad from 1 to 5 and the microwave will start instantly. If you want to cook for 2 minutes, press 2 and the microwaves will start immediately and cook for 2 minutes on power level 10 for two minutes. You can change the power level once the microwave starts by pressing Power and the power level (3=30% , 5=50%, etc.) before touching the start pad.
We are confident that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good features, ease of use control panel
on August 7, 2023
Posted by: Happy with this
from Columbus, OH
The design of the Café microwave is esthetically pleasing, the quality and reputation rate highly.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, August 11, 2023
Hi there! We appreciate you taking the time to provide us with your review. We are ecstatic to hear that you are loving your new microwave and its ease-to-use control panel. This is such a beautiful model with many great heating features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your microwave for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Still trying to decide....
on August 9, 2023
Posted by: Palmno8
from Salem,MA
I replaced a microwave that did not NEED to be replaced- simply to have one that matches my Range. I love the look of the Cafe appliances. I do not necessarily need ALL the bells and whistles of the higher priced cafe models so I thought this was a safe purchase despite other reviews. So far I think it is fine for our purposes. I will say the vent is a bit louder than our last brand . I also wish the color of the lighted touch pad and clock numbers were the same as the Range. I was surprised that it is different. Doesn't make much sense.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, August 10, 2023
Hello,
We truly appreciate you choosing Café Appliances for your home, and we’re happy to hear you’ve been enjoying the attractive appearance of your new microwave. We are sorry to hear that the vent is a bit louder than expected, and that you’ve been less than impressed that the display and buttons don’t match your range. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve.
Thank you for taking the time to leave us your review, and please know we’re here should you ever need assistance. -MichaelB@Café
We truly appreciate you choosing Café Appliances for your home, and we’re happy to hear you’ve been enjoying the attractive appearance of your new microwave. We are sorry to hear that the vent is a bit louder than expected, and that you’ve been less than impressed that the display and buttons don’t match your range. We are constantly working to make our appliances better, and we’ll forward your feedback to our product team so that we can continue to improve.
Thank you for taking the time to leave us your review, and please know we’re here should you ever need assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Powerful and Quiet
on August 10, 2023
Posted by: Black Orchid
from Oregon
This microwave replaces a top of the line one that was over 14 years old. I'm happy with the greater power and how quiet even the over the stove exhaust fan is. It is a very stylish unit and matches my other kitchen appliances very well.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 13, 2023
Hi,
It's a pleasure having you in the Cafe family! We appreciate your comments on this microwave oven and we're sure it looks amazing in your kitchen. Thanks for sharing and have a great day!
-Sylvia@Cafe
It's a pleasure having you in the Cafe family! We appreciate your comments on this microwave oven and we're sure it looks amazing in your kitchen. Thanks for sharing and have a great day!
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great microwave
on August 20, 2023
Posted by: PattiPie
from Spokane WA
Powerful and pretty. We’re really enjoying it. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on August 30, 2023
Posted by: Awhite72
from Jeffersonville IN
Sharp looking microwave. Works great. The wattage is the same as my old one however 10-30 second increments are not near as hot as my last microwave.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com