Customer reviews from frigidaire.com
Frigidaire - 18.8 Cu. Ft. 36" Counter-Depth Side-by-Side Refrigerator
Average customer rating
4.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
127
4 Stars
35
3 Stars
6
2 Stars
3
1 Star
4
Customer Reviews for Frigidaire - 18.8 Cu. Ft. 36" Counter-Depth Side-by-Side Refrigerator
Customer Rating
3
Elegant from the outside. Functionless in the inside:
on September 26, 2022
Posted by: Joe De
[This review was collected as part of a promotion.] Fashionably elegant and sophisticated looking refrigerated from the outside, but not user-friendly and barely functional in the inside: clean side-by-side doors that close with ease; but inside shelves are not adjustable, and without a separate cold cuts or cheese draw (as stated in product description). So one needs to comprise for form and dimensions over function. Refrigerator/freezer temperatures are accurate, and the box is extremely quiet.
This review is based on 3 weeks of ownership. I recommend, but with reservations.
This review is based on 3 weeks of ownership. I recommend, but with reservations.
Response from frigidaire.comBy Online Outreach Specialist, September 27, 2022
Hey there, Joe De! Thank you for sharing your feedback of the refrigerator with us. We’re glad to hear the refrigerator meets your expectations. We understand with all new things, it definitely takes some time to get used to change. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. We are always happy to help! -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
SALES ARE BIAS.
on November 3, 2022
Posted by: FAVIO
NO ASSISTANCE, NO RESPECT, NO ANSWER, NO NOTHING.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , November 4, 2022
Oh no, Favio! We are saddened to learn that this has been your experience. This is not what we want for our Frigidaire family. We would like to better understand your situation and see what we can do to make things right. Be on the lookout for an email from us to gather details and discuss things further. We look forward to hearing back from you! ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too smalll
on September 2, 2022
Posted by: Vivek N
[This review was collected as part of a promotion.] Too small
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 6, 2022
We are sorry to hear the refrigerator doesn't meet all your expectations. We always list the dimensions on the specification sheet, so you are able to review all specifications prior to purchase to ensure you are buying the best appliance to fit your needs. We do, however, appreciate and understand your feedback. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Refrigerator & Freezer are both Problematic
on September 26, 2022
Posted by: EDU72
The temperature control does not work well in either the fridge and freezer. Food is spoiling in the refrigerator. Cannot maintain a temperature in the freezer where the food is not covered with frost.
Response from frigidaire.comBy Christy, Online Outreach Specialist, September 27, 2022
We never like to hear about one of our appliances not working as designed and we apologize for your experience. Below are a couple of troubleshooting tips.
Do Not install the unit where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the appliance.
Do Not block the lower front of your unit. Sufficient air circulation is essential for the proper operation of your appliance.
If we can be of any further assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Do Not install the unit where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the appliance.
Do Not block the lower front of your unit. Sufficient air circulation is essential for the proper operation of your appliance.
If we can be of any further assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good purchase
on January 23, 2023
Posted by: Alvarin
[This review was collected as part of a promotion.] Nice refrigerator with plenty of space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
MIAR
on February 3, 2023
Posted by: MIAR
[This review was collected as part of a promotion.] The appliance was purchased a great price. It has a great sleek look
Written by a customer while visiting frigidaire.com
Customer Rating
5
Geat Fridge!
on November 29, 2020
Posted by: TxWolf
[This review was collected as part of a promotion.] Love how much it can hold without taking up a lot of space. Perfect fridge, will go with more Frigidaire products going forward!!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Veg crispers suck!!!!
on December 5, 2020
Posted by: leave it blank
[This review was collected as part of a promotion.] Attractive Web site doesn't work real well.................
Crispers Support is weak. Otherwise, very satisfied with the product.
Written by a customer while visiting frigidaire.com