Customer reviews from lenovo.com
Lenovo - ThinkBook 14 G4 ABA 14" Laptop - AMD Ryzen 7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.4
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
27
4 Stars
1
3 Stars
5
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Lenovo - ThinkBook 14 G4 ABA 14" Laptop - AMD Ryzen 7 with 16GB Memory - 512GB SSD - Black
Posted by: Reb Y
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good, and will update if anything comes up.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Laurel W
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Slim and lightweight, fast and ready for duty on the go
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rey Rey
from Houston Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a very great laptop, not the best for gaming but it's not bad, solid performance, other that that this is powerful enough for school, work and most likely anything you can throw at it! 10/10 for sure recommend
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: theStuart
from Santa Clara County, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice laptop, useful touchscreen with a good keypad and tracker. Quality materials at a good price. What I like most was all the CPU options and good pricing.
I went with the AMD Ryzen 7 5825U with Radeon Graphics for it's lower heat signature over the Intel core i5 1235u, which is the same price and performance numbers. For a laptop, especially a thin 14" model like this, heat is everything. Definitely the right choice. I use this computer heavily with many apps, windows and videos running. But it stays cool and never throttles.
My only mistake was to buy separate wireless mouse a keyboard. They work great but the receivers occupy two ports. Buy a mouse and keyboard set to avoid this.
Overall, it's stylish, well built, lightweight, fast booting, runs heavy loads and video and streaming flawlessly. A great value at around $850.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: VBVB
from GLOBAL
Verified Purchase:Yes
[This review was collected as part of a promotion.] the battery doesn't last long and it doesn't seem like a modern model
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
so bad!!!! order that say its wrong!!
on February 10, 2023
Posted by: patricia arana
from texas
[This review was collected as part of a promotion.] I bought a laptop and on the page it indicates a different date than the one they deliver and they DO NOT return my money, they told me that they would deliver it on 09/02/2023 LENOVO changed me and delivered in July, and I need it for February and I They also do not indicate that they CANNOT return my money and give me the laptop. and I will leave the country
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 13, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please contact our Customer Care team at 1-855-253-6686 option 3.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: SEGALLO
Verified Purchase:Yes
Small and convenient to use! I’ve not had any trouble working with my new laptop. Set-up was a breeze, too!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Lot of Issues Popping Up
on January 25, 2023
Posted by: bmoon
from Dallas, TX
[This review was collected as part of a promotion.] Laptop started off fine, but have run into several issues since.
-crashes and can be slow at times. I don't know why this is happening as I don't do much on the laptop other than surf the web and stream.
-some issues with the audio drivers. The mic I have produces really quiet sound compared to other laptops.
-fingerprint reader stops working every few days so have to reset the biometrics to get it to work again.
-kept disconnecting from wifi. Their tech support had to come out and replace the wifi card which seems to have solved the issue.
I had a Yoga prior to this, but after 3 years, that one now keeps getting blue screens. Not a lot of confidence being inspired by these Lenovo products.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 26, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We recommend updating your system by utilizing the following steps:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. For Lenovo Vantage, please utilize this link https://support.lenovo.com/by/en/solutions/ht505081.
Very Respectfully,
Adrian_Lenovo
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. For Lenovo Vantage, please utilize this link https://support.lenovo.com/by/en/solutions/ht505081.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com