Customer reviews from lenovo.com
Lenovo - ThinkPad 13.3" 4K Ultra HD Laptop Intel Core i5-1135G7 256GB SSD
Average customer rating
4.8
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
70
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
64 out of
67)
Customer Reviews for Lenovo - ThinkPad 13.3" 4K Ultra HD Laptop Intel Core i5-1135G7 256GB SSD
Posted by: Kristine M
from Cary, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it so far. It’s very responsive and easy to navigate. However, just a heads up, battery life is shorter than advertised.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Emily g83
from Destin fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product . Just what i needed for charting on patients.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Lightweight
on April 27, 2023
Posted by: FreshNYC2023
from New York
[This review was collected as part of a promotion.] Purchased the X13 specifically to have something lighter than my 14inch T14. This one does the job. Like others have mentioned, the body of this laptop gets scorching hot, but my solution to that is don't sit it on your lap. I did not realize that this version came equipped with a touch screen. While I ordinarily would not have a use for that feature, it's kind of cool I guess. I do love that this compact machine seems to pack a lot of power.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Drew L
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first laptop. It’s wonderful. A perfect size to carry around. It’s fast to turn on, super easy to navigate around, and appears to be pretty darn tough. Battery lasts quite a while, but not sure if it’s as long as they say on the website. Other than that, it’s great! Super happy
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Carlos Ojeda
from austin
Verified Purchase:Yes
[This review was collected as part of a promotion.] so far very happy with this laptop. Been using this for work and computer is fast and easy to use.
I use a lot if tab and system and it does not freeze. pretty good laptop
Written by a customer while visiting lenovo.com
Posted by: Womanola
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought two of these for my husband and I to replace older laptops. Really happy with them and the price was amazing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: sunnybetty
from Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] very nice ,except the buttons are a bit too small when typing
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Low quality product, low quality service
on October 17, 2023
Posted by: chankg
I have with Lenovo thinkpad laptop for more than 8 years. My last laptop was a thinkpad T and it was working pretty good for 8 years. This year I decided to upgrade it and bought the X13 Gen 2 series. To my disappointment this new product never reaches the quality level as my older one. In less than a year, it has been black screened one time, and having the charging cable not working. Submitted ticket for help and specified the part not working. To my surprise the support team was doing nothing but saying need the entire unit and suggested me to purchase the replacement part. I can't imagine the Lenovo team can't handle such a easy fix which was caused by the defect quality. I am totally disappointed to the brand and suggest everyone to stay away from this series, and the support team.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com