Customer reviews from lenovo.com
Lenovo - ThinkPad 14" 4K Ultra HD Laptop Intel Core i7-1165G7 512GB SSD
Average customer rating
4.6
(237 Reviews)
Rating breakdown 237 reviews
5 Stars
180
4 Stars
40
3 Stars
6
2 Stars
3
1 Star
8
93%of customers recommend this product.
(
157 out of
168)
Customer Reviews for Lenovo - ThinkPad 14" 4K Ultra HD Laptop Intel Core i7-1165G7 512GB SSD
Posted by: Joel DS
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received this T14 as my company-issued laptop. Overall, it is a perfect example of work device adequacy. It's weight and profile -- while not slim and feathery -- combine for good portability, and it feels relatively durable. The fingerprint reader is convenient when it isn't being overly finicky. For a minimalist like me, the bland overall aesthetic is just fine. The Intel Core i5 makes it snappy, the camera is more than serviceable, and the monitor is sufficient in size and performance (significant bezels notwithstanding).
While it's kind of nice to have a built-in ethernet port, I would have preferred shifting at least one of the other USB (A and C) ports or the HDMI port over to its place, as they are all crammed somewhat troublesomely close together along the left side.
One quirk I have noticed is that it my Logitech wireless keyboard and mouse (leveraging a single Unifying Receiver) experience a lot of signal failure/interruption if the dongle is plugged directly into the laptop AND the laptop is docked. This is what I would generally prefer for my home setup with the way I have things arranged -- even undocked, I would like to be able to easily continue to use the Logitech peripherals at my option. The situation appears to correct itself if I plug the Unifying Receiver dongle into the the dock itself. I have not yet diagnosed if this is a Logitech, laptop, or dock issue, specifically, but it's a minor if persistent inconvenience.
In total, the T14 has been a mostly flawless performer with adequate specs -- perfectly "forgettable" in all aspects, which is exactly what I want out of a work device.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 9, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Also, for any concerns you may may have, our Technical Support is available at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Also, for any concerns you may may have, our Technical Support is available at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ktreadway
from Winston-Salem, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's early days, but it appears to be another in a long line of business-class, reliable Thinkpads...but I am a bit worried. I've already encountered a problem with the TrackPoint -- one of the biggest reasons for paying the premium to buy a ThinkPad. The worrying part is that this issue is well-known to the user community and SHOULD BE well-known to the Lenovo engineering department.
When using the TrackPoint in fully-patched Windows 10, it will occasionally stop working. There doesn't seem to be a common cause for anyone. The Touchpad -- if you have it enabled -- still works, but the TrackPoint requires either a full system reboot to fix...or you can use a utility than an END-USER wrote to (hopefully) wake it back up.
This is very disappointing and I wasn't aware of it before I placed my order, but I'm on the fence about returning the machine as this problem pops up every 30 minutes or so while using the machine.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 21, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ilf12345
from Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Reliable fast and look great one of the best for business use
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: coolpig
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is very lightweight. It is powerful enough for daily use like browsing and streaming. I think it is a good choice for daily use. However, when I play games, the computer fan keeps running and makes me a little bit worried how long it can last.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Wont give it
Verified Purchase:Yes
Consistent, nice display and love the touchscreen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Nick Richert
from Fall River Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy, fast. Easy to transport. Everything i want ina laptop.
Written by a customer while visiting lenovo.com
Posted by: gdasher
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] quick and responsive. GREAT keyboard. Shipping was prompt. No problems so far
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Roustaman
from Houston, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice machine, portable, durable, and pleasant to type on.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com