Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Customer Rating
5
Loving this Shark Matrix 2-in-1
on December 8, 2023
Posted by: Mimi’s helper
I bought the Shark Matrix plus 2 in 1 robot vacuum and mop w/ XL HEP. I absolutely love this thing! It vacuums perfectly while I am sleeping and scheduled to do it again before I get home! It is a great mop and the matrix does not miss one spot! EVER! I LOVE that it empties itself and makes beautiful vacuum pattern on my carpet! I would have given it a 10 if it was an option!! Absolutely wonderful and I love love love it!!!! If you want clean carpet and floors this one is it! I highly recommend this one!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Robot Vacuum/Mop
on December 12, 2023
Posted by: Swiffy
I bought this Shark Robot vacuum/mop two weeks ago and I love it! It does a thorough job vacuuming and mopping. I truly would recommend this product to my family and friends.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Self empty base is not worth it
on December 15, 2023
Posted by: Sas1
from Alabama
Gender:Male
If you want to use the 2 in 1 mop and vaccuum then it cant use the self empty base. The whole reason i bought it.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Map Reading
on December 16, 2023
Posted by: Reta's Robot
from Maud, OK
Gender:Female
My robot vacuum is my early, practical Christmas gift to myself. Figuring the orientation of the mapping took some time. It would be great if there was a way to see where the unit is in real time on my phone's app. I've yet to try the mopping feature. My kitchen needs it. All in all the Shark helps out with my clean floors which is very important to me because of my limited mobility.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Up side of Meh
on December 17, 2023
Posted by: bywater9
Vacuum AV2610WA AI Ultra 2-in-1 Robot Vacuum is pretty good and certainly better than having to sweep daily myself. Really like self empty and still working on how to schedule it on it's own.
Mop is not great. Left wood floor dull and grubby looking. Tried another Shark cleaning formula .. still looks dull and isn't clean. I went over it on hands and knees after so I can see the dirt it didn't mop. Would not recommend for wood floors only fair on my other floor with the mop.
Mop is not great. Left wood floor dull and grubby looking. Tried another Shark cleaning formula .. still looks dull and isn't clean. I went over it on hands and knees after so I can see the dirt it didn't mop. Would not recommend for wood floors only fair on my other floor with the mop.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very Impressed
on December 23, 2023
Posted by: Tula
I just received my 2 in 1 vacuum/mop. All i cam say is
Im very impressed so far. The precision when mopping is amazing. I watched it get every corner every spot did not miss anything. Considering i mop my floors very often the pads were so dirty. I was grossed out. Highly recommend so far.
Im very impressed so far. The precision when mopping is amazing. I watched it get every corner every spot did not miss anything. Considering i mop my floors very often the pads were so dirty. I was grossed out. Highly recommend so far.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
My new best friend!
on December 27, 2023
Posted by: Lilkim
from Lafayette, Louisiana
Gender:Female
Best helper around! Every morning I run this guy and it helps me tremendously! Have the shedding dogs and it helps me to control the mess. I would buy again and again and have already told others that this is by far the best lil vac I've owned. Easy to use, reliable, good mapping... Small prep before starting. Love it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Buy!
on December 27, 2023
Posted by: Buyer
This does an excellent job at vacuuming and mopping. Highly recommended!
Written by a customer while visiting sharkninja.com