Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Customer Rating
2
Not what it claims
on December 28, 2022
Posted by: Jl B
from Columbus, Ohio
Gender:Female
Have used it daily for two weeks. Not all it claims to be. Have had to clean the brushes each time as dog hair has gotten clogged. Can only figure out it can only map one area. Doesn't pick up all items on LVP like it states it will. So far nor impressed after 3 weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wow what a machine
on December 28, 2022
Posted by: Csriley
from Michigan
Gender:Male
I am amazed on why this Shark can do. Just watching learning and doing what it does is simply unbelievable. Love it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent Robot
on December 28, 2022
Posted by: Glen H
from Jacksonville, FL
Gender:Male
I truly wish I had researched this robot before I purchased the iRobot earlier this year. The Shark Robot is hands down a better built as well as a better cleaning robot. I have put the iRobot in my garage where it can handle a small and less complicated space.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!!
on December 29, 2022
Posted by: Coffeemaker
from Batesburg,SC
Gender:Female
[This review was collected as part of a promotion.] I’m in love with my new shark. I’ve been using other brand and I really thought it was great, but once I try the new shark, I’m amazed!! My carpet were so clean, you can see how good it worked! I definitely in love with this brand.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I love it!
on December 29, 2022
Posted by: Kelvin
from Savannah, Georgia
Gender:Male
I purchased this product this month and I can’t be more pleased with it. My floors and carpets stay clean and it’s very thorough. The mapping is absolute perfection and the app is user friendly. It literally has blown me away. This is worth every penny!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Product by Shark
on December 29, 2022
Posted by: Basis
from Pittsburgh, Pa
Gender:Male
[This review was collected as part of a promotion.] Hi this 2 in robot by Shark is amazing. I love it. Easy to use and self emptying. This robot will vacuum and mop with sonic mopping. Also it
has a HEPA bagless self empty base. It has home mapping and Wi-Fi and also works with Alexa. It has built in clean edge technology for pet hair. It makes a great gift and I will definitely be recommending it to my friends and family. Thanks
has a HEPA bagless self empty base. It has home mapping and Wi-Fi and also works with Alexa. It has built in clean edge technology for pet hair. It makes a great gift and I will definitely be recommending it to my friends and family. Thanks
Written by a customer while visiting sharkninja.com
Customer Rating
5
Saves time and works great!
on December 29, 2022
Posted by: Bgrigs
from Pittsburgh, PA
Gender:Male
[This review was collected as part of a promotion.] We tried this 2 in 1 vacuum robot and cannot stress how convenient it is to have around the house. First of all, it saves so much time and strain on the body. In terms of how well it cleans it does a better job than any vacuum or mop I have ever used.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Fantastic product
on December 29, 2022
Posted by: Treyandtaysmom
from Emporium, PA
Gender:Female
[This review was collected as part of a promotion.] I love this product. It was very easy to set up and map out the house. I love that it does multiple passes to ensure nothing is missed. It is great that it has object detection as well. The biggest pro for me on this is that it is self emptying. Love it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com