Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Customer Rating
5
Like it so far
on December 25, 2022
Posted by: Gramps
from PA
Gender:Male
I've been using the Shark Ultra 2-in-1 for a couple weeks and it is working as I had hoped. I have a large Lab that sheds constantly. The vacuum will self empty and continue to vacuum until the whole house is done. I have it setup to run each evening, when I get up the floors are done. so far so good!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark 2-1
on December 26, 2022
Posted by: Lee Jup
from Houston , Tx
Gender:Female
The shark has been a life changer for me, vacuuming anytime I want it without any impact on my body. Tk u!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Incredible piece of cleaning equipment
on December 26, 2022
Posted by: Larry
from Gibsonville, North Carolina 27249
Gender:Male
I ordered my Shark on Monday and received it on Tuesday. The air in my house is healthier and cleaner than it has been in years. The Shark is a workhouse. It’s an amazing thing to watch A+++++++
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Machine and services
on December 26, 2022
Posted by: Easydeal
from Texas
Gender:Male
I bought a new Shark AI Ultra 2 in 1 for my wife. It does not work when I received it and I call customer service for help. They think it defected and send another one to me right away. The second one work great and I am verry happy with it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Knocks iRobot out
on December 26, 2022
Posted by: Widger
from Bay shore, NY
Gender:Female
All of the features that were missing from my iRobot are in the shark 2 in 1 ai. The mopping feature works great.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
The vac dies not remove dog hair from xarpets
on December 27, 2022
Posted by: Gunshu
from Ma
Gender:Male
The vac is very good except it dies not remove all dog hair from tge carpets. The suction to empty the bin dies not work fully all tge three me
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features, easy to use
on December 27, 2022
Posted by: ShanLeigh
from Maine
Gender:Female
I bought this a few weeks ago and I am so glad I did. I have a golden retriever and a yellow lab who shed like it is their job. I run it dailyto keep up with the fur. I have had times when using the mop feature that it isn’t emptying the dust bin. I’m not sure why. I cleaned it out myself then reset it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Timesaver
on December 27, 2022
Posted by: Mike
from Missouri
Gender:Male
Does a wonderful job and saves time. We are senior citizens and this. Product is a lifesaver!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com