Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Customer Rating
5
Love it. It's fun to watch.
on December 3, 2022
Posted by: It's about time
from Lancaster County, Pa
Gender:Female
I finally got a Shark. Got a bonus and thought I'd treat myself. I'll have it spot clean. Really cool when you get home that it did the job!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing Robot Vacuum
on December 4, 2022
Posted by: anthonyd1168
from Americus, Ga
Gender:Male
[This review was collected as part of a promotion.] The Shark AI Ultra 2-in-1 Robot self-Empty XL Vacuum is simply amazing and very convenient to have. This is a good quality robot vacuum that was easy to set up. It is very quiet, and it cleans really well. I love the self-emptying feature. Great Product.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works great!
on December 5, 2022
Posted by: Lynn9398
from Springfield, Ohio
Gender:Female
[This review was collected as part of a promotion.] I have the Shark AI Ultra 2-in-1 Robot Self-Empty XL and I love it. I'm not great at technology but this was easy to set up and use. I love that it self empties! We have alot of pet hair and it picks it up great!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on December 5, 2022
Posted by: SconnieDad80
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] What's better than a clean floor? Not having to sweep yourself! I love this vacuum cleaner. It does everything I need it to do and it does it without my help. The unit was super simple to set up. The app was super simple to install and set up. I get the notifications I want and none of the others. I come home from work and my floors are swept and vacuumed. The self emptying feature is super awesome and I just have to empty the bin once in a while and we're all done. I couldn't be more impressed. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Impressive 2-in-1 cleaning ability
on December 5, 2022
Posted by: wforbes
from Lawrenceburg, KY
Gender:Female
[This review was collected as part of a promotion.] The Shark AI Ultra 2-in-1 Robot Self-Empty XL is an amazing and smart robot vacuum that will change the way you clean your home. The first-time setup was simple with instructions that were easy to understand and follow. Downloading and connecting the Shark Clean app was easy as well. Within minutes I was able to set up and start cleaning my floors. The app allows me to customize the way I want my floors to be cleaned; I can add rooms, no-go zones, carpet zones, and even spot-clean certain areas all with the use of the app. This vacuum is smart and will map out and adapt to your home so that floors and carpets are cleaned without missing any spots. I have a dog that sheds and this vacuum does an excellent job of cleaning up pet hair. Once it’s done vacuuming it will return to its dock and empty itself into the base. The base holds enough dirt and debris so I don’t have to empty it frequently. The mopping feature is a nice touch as I also have wood and tile floors in various areas of my home. I find that it does a great job of mopping my floors as well. Overall this is a great vacuum to have as it makes housework easier and frees up time so you can do other cleaning tasks. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Features!!
on December 6, 2022
Posted by: Sarajw2128
from Proctorville Ohio
Gender:Female
[This review was collected as part of a promotion.] This vacuum/mop is absolutely amazing!! I’m very pleased with how much dirt it picks up and it’s self cleaning!! It’s so amazing you can download the app and create your own path and control everything there! This is exactly what I needed I’m a very busy person and it’s hard to make time to clean and this does everything for me while I’m cooking or doing laundry it’s just amazing! I highly suggest it to anyone!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
The best robot vac on the market!!
on December 6, 2022
Posted by: Cac33300
from Lincoln, NE
Gender:Male
[This review was collected as part of a promotion.] This is the 4th robot vacuum we've had in our house and I'll confidently say it's the last one we'll buy. The search is over! We LOVE this vacuum! The app is outstanding and allows you to map your house, set your programs, and operate your vac seamlessly from your phone. The battery life blows away the competition as does the cleaning performance! Put the other vacs on Craigslist and go buy yourself this Shark robot!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
It is awesome! I love it.
on December 7, 2022
Posted by: Jodi
from Alabama
Gender:Female
I love it! Amazes me that it cleans so good. And it’s great entertainment for my cats !!! Would you please send a book telling how to use the mopping part? Thank you so much for your prompt delivery.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com