Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Posted by: RobertL
from Denver, CO
Gender:Male
Verified Purchase:Yes
I purchased this to replace my old standard Shark robot vacuum because I needed something that mops my hard floors. The performance of the mop function is outstanding! The navigation is great, and the vacuum function itself is at the high standard I have come to expect from shark products. I am very glad I bought this product.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: DBPKSK
from Just west of Chicago
Gender:Male
Verified Purchase:Yes
This is my 1st time buying and owning a robot vacuum/mop. I have 2 dogs that shed a lot, so vacuuming is a daily thing. This was going to be a challenge for the robot vacuum keeping up with all the hair. I am extremely happy with taking a chance and purchasing this vacuum/mop robot. It is definitely up to the challenge. My entire 1st floor is porcelain tile with rugs in most of the rooms, and it has never been so free of dog hair. No longer is there any hairballs rolling along the floor in any room. The mop function works ok and switching it over is super easy. Deep cleaning is still best left to a mop and bucket and it says as much in the paperwork that comes with the unit. I am very happy I made the decision to purchase the 2 in 1 Shark AI Ultra robot RV2610WA
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on November 21, 2022
Posted by: Shark
from California
Gender:Female
I love it! Works great! My daughter is the one who convinced me to purchase one. Thank you!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Nice Robot!
on November 22, 2022
Posted by: Cookie930
from Mount Washington KY
Gender:Female
[This review was collected as part of a promotion.] It was a rough start getting everything mapped out In my house, I don’t like how I can’t schedule a clean for one certain part of the house. Otherwise it is a very great product and I’m happy I got it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Can't live without!
on November 22, 2022
Posted by: EvaE93
from Lansdale, Pa
Gender:Female
[This review was collected as part of a promotion.] I have been using this Shark AI ultra 2 in 1 robot for a month and it is incredible. The technology allows it to vacuum carpet on sonic mop hard floors! This cleans the whole house and even gets into corners! It is self emptying so that makes my life easier! It took me a bit to set it up but now its a dream come true. It gets the carpet cleaner than a regular vacuum and I don't have to be home! As an added bonus it entertains my cats. I don't know how I lived without it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Features!
on November 23, 2022
Posted by: Alyssa80
from Redding ca
Gender:Female
[This review was collected as part of a promotion.] I bought this Shark AI Ultra 2-in-1 Robot Self-Empty XL a month ago and I am happy I did because this thing is amazing. It comes in very handy its super reliable its very easy to use. Its very easy to install. I love how it self empties. It is definitely a very helpful and reliable Robot. It definitely helps out less work for me.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love, love, love
on November 23, 2022
Posted by: damonde7
from Houston, TX
Gender:Male
I have never been so impressed with an item doing exactly what it's supposed to do and also exactly what the online videos show.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome little helper
on November 23, 2022
Posted by: Shelby1474
from Rhodes,mi
Gender:Female
[This review was collected as part of a promotion.] I love this vacuum it was really easy to set up and it does everything on its own. After you charge it fully you just push a button and it will move around
your house scanning to get a layout then it dock itself when done scanning. I have hardwood floors along with several throw rugs and it was able to transition from each one with no problems. You use the app on your phone to give it commands or set up a schedule to clean. There is a mopping option as well. Love this vacuum
your house scanning to get a layout then it dock itself when done scanning. I have hardwood floors along with several throw rugs and it was able to transition from each one with no problems. You use the app on your phone to give it commands or set up a schedule to clean. There is a mopping option as well. Love this vacuum
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com