Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Posted by: Darlene
from Big Isaac, WV
Gender:Female
Verified Purchase:Yes
I recently had foot surgery, and cannot walk. This allows me to have clean floors throughout my recovery . Over the moon!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark Al 2 n 1 vacuum and mop CO Self Empty XL
on November 12, 2022
Posted by: No nickname
from Ruffin, NC
Gender:Female
I bought it a few weeks ago. I am disabled when I sweep and mop afterwards I spend 3 days in bed recovering. The Shark cleans my floors exceptionally well. I love it. I an so glad I bought the Shark 2 in 1. I no longer have to recover from sweeping and moping. The best purchase I've made in a long time.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Just what I needed
on November 13, 2022
Posted by: TamK72
from Melbourne, FL
Gender:Female
The time this has saved me is so much more valuable than anything I thought. I can take care of the floors while I'm working and spend that time I used to doing things I never seemed to have the time for before.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Nan62
from Mobile Alabama
Gender:Female
Verified Purchase:Yes
I just received my Shark Ultra 2 in 1 self empty XL and immediately loved it after just one use—-I wake up to clean floors after it’s nightly cleaning.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Gmax5
from Dayton Nv
Gender:Female
Verified Purchase:Yes
Skeptical at first, short lived love it!! It is so nice to have it automated.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Sand
from North Carolina
Gender:Female
Verified Purchase:Yes
I couldn't be happier with my Shark 2 in 1. No more mops and buckets. No more lugging around a heavy vacuum. It vacuums better than my upright. The mop cleaning pads are so easy to install and wash. So glad I bought the self cleaning model.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Kath
from Leesburg Fl
Gender:Female
Verified Purchase:Yes
I am still getting used to this new robot; it is so different from the other kind I had. I will update once I learn more but for now I do see some positives but can't do any higher until later. The jury is still out.
I would recommend this to a friend!
Response from sharkninja.comBy Shark Robotics, June 15, 2023
Hi Kath,
Thank you for your review!
If you would like any assistance from our customer service team while you try out your new robot, please don't hesitate to get in touch and they will be happy to look into any queries you have.
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
We're here to help!
Kind regards,
Shark Clean US
Thank you for your review!
If you would like any assistance from our customer service team while you try out your new robot, please don't hesitate to get in touch and they will be happy to look into any queries you have.
https://support.sharkclean.com/hc/en-us/articles/4403101981714-Contact-Us
We're here to help!
Kind regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Posted by: Aric
from Texas
Gender:Male
Verified Purchase:Yes
The vacuum works very well and keeps my floors clean. I wish the mop systems had a way to refill.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com