Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Customer Rating
5
fantastic!!
on September 14, 2022
Posted by: jay25
from New York,NY
Gender:Female
[This review was collected as part of a promotion.] I have spent hours cleaning and mopping my floors but not anymore. This robot took the stress from my life. I set the Shark to clean every day when I am working and come back to a clean floor. It truly changed my floor.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So Convenient and cool
on September 15, 2022
Posted by: Elmira
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] This is my first time having a robot vacuum cleaner and its so great. Using the app I scheduled the robot to start cleaning when I am at work and I come home to clean floors. I am in a one bedroom apartment so the battery lasts for the whole apartment.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great bundle!
on September 16, 2022
Posted by: KR92
from City of Angels
Gender:Male
[This review was collected as part of a promotion.] I bought this a while back and I honestly have to say that it is amazing! The bundle I got came with extra filters and I love that its compatible with my phone! The app is easy to use and this things works very well! Love that it was a 360 view so it definitely avoids hitting anything and you can set it up to clean at any time!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing!!!
on September 28, 2022
Posted by: maddiegirl
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] This is my first robot vacuum and I'm kicking myself for not getting one sooner! This thing is amazing! I have a black dog so there are constant clumps of fur balls all over and it's such a pain to constantly take out a regular vacuum, not to mention three kids and constant crumb trails everywhere. This Shark was so easy to connect to make it completely hands-free and setting it up and mapping everything out was simple to follow. I have hardwood floors throughout my house with area rugs in a few rooms, and this has no issues getting onto and off of the rugs and vacuuming the rugs as well leaving those pretty vacuum marks. It seems to have a pretty powerful suction and it is not loud. It also automatically goes back to the station to self-empty which is so cool, and then I just empty the bin about once a week, sometimes less. It has so many cool features and saves so much time and energy. It is truly a game changer!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on October 2, 2022
Posted by: Ashalyn
from St louis mo
Gender:Female
[This review was collected as part of a promotion.] This works wonders. I was surprised at its smart features and sleek look. Didn't have issues with hair or separating carpet from hard floor. I especially like when it gets under bed. Overall this item does what it is supposed to do and learns with you. Easy to use via app. Definitely prefer this to the other brands.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works Great!
on October 3, 2022
Posted by: Dayday
from WI
Gender:Female
[This review was collected as part of a promotion.] The Shark Robot XL Self Empty is amazing. What a wonderful product. It cleans the floors in my house so well! I absolutely love it. The set up was easy. I can’t believe how much I actually needed this robot. I mean it gets everything off the floor and in the seams of carpet and wall! I’m very satisfied with its performance! I’m shocked at how much my regular vacuum doesn’t get. This thing dodges everything. I have children so I’m always worried it might accidentally suck something up. But it goes around everything! Very impressed! I definitely recommend this Shark Robot!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic Vacuum!
on October 3, 2022
Posted by: Cath12
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] I love this Shark AI Ultra 2-in1 Robot Vacuum. This has so many great features! It is extremely easy to set up and programming it is quick and accurate. It maps the entire house quickly which is a great feature because all areas get vacuumed specifically and not randomly. It has great suction power and I love the self cleaning brush. We have pets and of course have pet hair all over and this machine picks up everything! It even uses air to get corners clean which is genius! After its programmed vacuuming it goes back to its self emptying base. This machine also has sonic mopping which works great! I admit I was a bit unsure about this function but it really mops and cleans accurately and quickly! I highly recommend this vacuum. It is the best and most accurate robot vacuum I've ever used!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
LIFESAVER
on October 3, 2022
Posted by: Anonymous
from Youngsville, LA
Gender:Female
[This review was collected as part of a promotion.] My home has vinyl planks and tile throughout and it gets dirty quickly. I found myself constantly dust mopping my floors (at least daily) which is a major time sucker. I had to do something to make my life easier and this robot vac is it! I have owned two robot vacs (different brands) in the past and not one of them have even slightly compared to this one. The Shark is by far the most accurate and I have yet to hear it crash into any walls or furniture. I love that if it does get stuck that I receive a notification from the app where I can quickly fix the issue. I watched the vac and it goes in rows instead of random patterns to be sure that it picks up everything (and it does). It also goes under beds and other hard to reach places. One of my favorite features is the self empty bin. I found myself emptying my old vacs after each use which I no longer have to do with this one. The robot and the app are super easy to use and set up was a breeze. My only complaints is that it is a little on the loud side and since we work from home we have to find a time to run it when it would be least bothersome. I also think the app could use a little more work, one thing in particular is that it logs me out after each use and I have to log in again anytime I want to use the app. I think the battery life could also be improved. My home is about 1900 sq ft and it can not complete a full clean without returning to the dock to recharge. Overall I am extremely satisfied and know that the robot will last a very long time!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com