Customer reviews from sharkninja.com
Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Average customer rating
4
(726 Reviews)
Rating breakdown 726 reviews
5 Stars
418
4 Stars
123
3 Stars
58
2 Stars
50
1 Star
77
78%of customers recommend this product.
(
446 out of
575)
Customer Reviews for Shark - Matrix Plus 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty, WiFi - Black
Customer Rating
5
It’s really good it’s helping me so much.
on April 26, 2023
Posted by: Gayatri
Gender:Female
I bought this twenty days ago. Because I have tennis elbow problem. It’s helping so much on my everyday cleaning.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Cant get account setup
on April 29, 2023
Posted by: Geoo
from Nc
Gender:Female
Downloaded app. Put in login and password. Try to accept terms but cant. Screen does not fit on my homescreen and i have a s21. Its annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Very Smart AI
on April 30, 2023
Posted by: Hawk
from Virginia
Gender:Male
I purchased this system about theee weeks ago and it took a few terms to figure out the system but it has been awesome to see the performance
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great vacuum
on May 1, 2023
Posted by: Hdot
from Tacoma, WA
Gender:Male
Very pleased with thx mapping program. Unit clean really well with no problem finding its way back to its base. Doesn’t get stuck.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Gets Confused
on May 2, 2023
Posted by: Madcap Midge
from Deerfield, IL
Gender:Female
Robot sometimes loses its way going back to dock. LOL
Wish app could provide more options such as resetting while cleaning or being able to power off.
For reasons unknown, have had to reboot a few times, other times robot will go offline.
Wish app could provide more options such as resetting while cleaning or being able to power off.
For reasons unknown, have had to reboot a few times, other times robot will go offline.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Upgrade for my home cleaning.
on May 4, 2023
Posted by: Bell
from Chehalis, WA
Gender:Female
It is nice to have a cleaner that works to keep my home clean.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great work saver!
on May 10, 2023
Posted by: Gary9
from Mount Carmel TN
Gender:Male
I've owned two other brands of robot vacuums. My Shark AI Ultra Vac & Mop has got them beat. The fact that it mops too is a real plus.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fabulous machine!!
on May 12, 2023
Posted by: Rosie
from Springfield Missouri
Gender:Male
Shark AV2610BFUS blew away our i7A Roomba. Thanks shark. Don’t buy anyone else’s because you will be sorry.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com