Customer reviews from homedics.com
Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Average customer rating
3.3
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
41
4 Stars
14
3 Stars
12
2 Stars
13
1 Star
28
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Customer Rating
3
Great product but....
on April 12, 2019
Posted by: Andreina
from Nashua, NH
Length of ownership:6 months
The red light is on, I clean it and clean it and clean it and is not going away, I don’t know what is the problem... any suggestions?
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
1
Frustrated
on January 22, 2019
Posted by: frustratedwithnomist
I purchased yesterday, filled up the water tank and plugged in with no problem. The machine sounds like it is working and the nightlight is clearly on, but no mist comes from the top of the unit. I left it plugged in and removed the tank from the base, there was definitely mist! It just wasn't making it out to the top of the unit to do its job. Debating return and purchasing a whole different humidifier
No, I would not recommend this to a friend.
Response from homedics.comBy Daniel , Consumer Relations , January 26, 2019
Thank you for your feedback, we are sorry to hear about the issue you are having. Please contact HoMedics consumer relations department at 1-800-466-3342 M-F 8:30am-7:00pm ET.
Written by a customer while visiting homedics.com
Customer Rating
1
mold & mildew in less than 1 month
on January 26, 2019
Posted by: JenF
from CT
Length of ownership:1 month
I bought two of these humidifiers and in less than 3 weeks there is mold in each of them. I thought the "clean tank technology helps to protect the tank from mold & mildew"
No, I would not recommend this to a friend.
Response from homedics.comBy Daniel , Consumer Relations , January 26, 2019
Thank you for your feedback. The clean tank technology helps to prevent mold and mildew, however we do suggest sticking to the cleaning instructions.
Every day: Empty and rinse the tank and tank cap before refilling.
Every week: To remove any scale or buildup, use a 50/50 mixture of white
vinegar and lukewarm water to clean the inside of the tank.
This information can be found in the user manual on page 11&12.
Every day: Empty and rinse the tank and tank cap before refilling.
Every week: To remove any scale or buildup, use a 50/50 mixture of white
vinegar and lukewarm water to clean the inside of the tank.
This information can be found in the user manual on page 11&12.
Written by a customer while visiting homedics.com
Posted by: Chloe 9000
from Rantoul Illinois
Length of ownership:1 week
Verified Purchase:Yes
I bought this a couple weeks ago and it helps me a lot. I'm able to sleep better and breathe a lot better.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
5
If u have a brain..
on April 13, 2019
Posted by: Alexander
Length of ownership:3 months
I use it every night, hardly clean it, and it works great. Maybe people should read instructions or develop common sense
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
1
Won’t stay on
on December 23, 2018
Posted by: hmousie
from Columbus, Ohio
Length of ownership:1 week
I bought this humidifier less than a day ago and am already regretting it. It won’t stay on longer than an hour regaurdless of the timer. Also the cleaning indicator light is already on despite using distilled water and not even going through an entire tank. Thoroughly unhappy.
No, I would not recommend this to a friend.
Response from homedics.comBy Daniel , Consumer Relations, January 4, 2019
Thank you for your review. We are sorry to hear about the issue you are having with your humidifier. Please contact our Consumer Relations department at 1-800-466-3342 M-F 8:30am-7:00pm ET.
Written by a customer while visiting homedics.com
Posted by: SatisfiedCustomer
from Michigan
Length of ownership:1 month
Verified Purchase:Yes
This product has roughly a 1 gallon tank, not the 5 gallon tank HoMedics states on there website. Despite there false advertising, the features on this product still were enough for us to purchase. It works as advertised, provides a nice mist that does not get area wet around or underneath the humidifier. The feature I most like is the timer. Set it and forget it with the auto shut off. One word of advice, if you have hard water, you will see the red light indicating clean the filter come on frequently and you will have to reset roughly every three days. Not hard to do, and it does not affect the machines performance, just a pain to do.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
2
Effective except for red light
on January 20, 2019
Posted by: Ksfine
from Durango CO
Length of ownership:1 week
I bought one of these a month ago and only used distilled H2O because of extremely hard well water. The red cleaning light came on nonetheless. I followed all instructions (50-50 water, vinegar) and cleaned it. Red light still wouldn’t go off, so I replaced it with a brand new unit. Less than a week later (and just one refill) it has happened again. Very frustrating to have the red light on in perpetuity and no way to figure it out online without some FixYa outfit trying to grab HoMedics business.
No, I would not recommend this to a friend.
Response from homedics.comBy Daniel , Consumer Relations , January 26, 2019
Thank you for your feedback, we are sorry to hear about the issue you are having with the humidifier. Please contact HoMedics consumer relations department at 1-800-466-3342 M-F 8:30am-7:00pm ET.
Written by a customer while visiting homedics.com