Customer reviews from homedics.com
Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Average customer rating
3.3
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
41
4 Stars
14
3 Stars
12
2 Stars
13
1 Star
28
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Customer Rating
2
MOLD
on September 13, 2020
Posted by: MS75
from Georgia
Length of ownership:6 months
No matter what i do i cannot get the mold to go away i can't take it apart and clean it i have tried running hot water through it and using q tips and i can't get to where it is to clean it!!!
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, September 14, 2020
We are sorry to hear this. We recommend running a cycle of vinegar and water through the humidifier. Place a 50/50 solution of vinegar and water inside the water tanks and turn the humidifier on for about 30 minutes. You can then use a flexible bottle brush or pipe cleaners to help remove any residue. We recommend changing the demineralization cartridges in your humidifier every 30-40 fillings of the tank. If you continue to see a residue, you may want to use distilled water. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for further assistance.
Written by a customer while visiting homedics.com
Customer Rating
1
Cleaning and mold
on March 11, 2022
Posted by: Moldy_lungs
from Brooklyn, NY
Length of ownership:1 year or longer
Perfect size and mist. Tank is a night mare to clean even when using the 50/50 vinegar solution and demineralization tabs and pip cleaner brush. The way the tank is structured is impossible to clean. Would only recommend tanks that you can get a brush into and not this model!
Response from homedics.comBy Consumer Relations, March 14, 2022
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
5
Can't say unless my oil tray is fixed
on September 14, 2022
Posted by: Lans
from Trinidad
Length of ownership:1 week
My humidifier the draw for the oil tray keeps sticking how to resolve this problem
Response from homedics.comBy Consumer Relations , September 15, 2022
Hello Lans!
Sorry to hear the oil tray is sticking, we would suggest removing the tray and cleaning it with a 50/50 mixture of vinegar and water. This should remove any extra tape from shipping and allow the tray to slide out with no trouble! Our consumer relations department is here if you have any additional questions!
Sorry to hear the oil tray is sticking, we would suggest removing the tray and cleaning it with a 50/50 mixture of vinegar and water. This should remove any extra tape from shipping and allow the tray to slide out with no trouble! Our consumer relations department is here if you have any additional questions!
Written by a customer while visiting homedics.com
Customer Rating
5
I love this product!!
on January 21, 2019
Posted by: Sparty
from St. Louis, MO
Length of ownership:1 week
This is a great product that is worth the money! I live in a hard water area so needs to be cleaned a little more often but overall I love this and it really helps me sleep!
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
5
I love mine
on February 1, 2019
Posted by: Samantha2019
from Oconomowoc, WI
Length of ownership:1 month
I got this a little over a month ago, disappointed to see it’s only rated 3 stars. It’s tank is small and lasts about 9 or 10 hours but I just use it each night for sleep. We lov eours because it helps keep our room cooler at night instead of the hot mist one we use to own. I bought it while I was really sick and it helped keep my throat from getting really dry at night. Also love the night light and how it lets you know when it needs to be cleaned. Very happy with this purchase!!
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
1
Nightlight broken
on January 11, 2019
Posted by: Triciam129
Length of ownership:1 week
Nightlight button does not work on humidifier no light for babies room
Response from homedics.comBy John, Consumer Relations, January 15, 2019
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 for warranty assistance or return humidifier to the place of purchase for exchange or refund.
Written by a customer while visiting homedics.com
Customer Rating
5
Just what I wanted and then some.
on May 16, 2019
Posted by: AZ G Ma
from Peoria AZ
Length of ownership:1 month
My last humidifier was impossible to clean. I came down sick, doc said I had to have a humidifier but a a friend warned some can hide black mold. Out with the old and I couldn't be happier. No filter to replace and no hiding place for mold. The pad for fragrance is a bonus not to mention the night lights.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
5
Solid Product Use Daily!
on May 20, 2019
Posted by: Bob T
from Buffalo NY
Length of ownership:3 months
Not sure what others are saying about mold issues but I have had mine for months with no issues. When the clean light turns on I empty it, wipe it down with isopropyl alcohol and dry it out. The color changing light is a sweet feature and the fact that If you run it low it last longer than a day is sweet. I use CBD oil in the diffuser slot.
I would recommend this to a friend!
Written by a customer while visiting homedics.com