Customer reviews from homedics.com
Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Average customer rating
3.3
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
41
4 Stars
14
3 Stars
12
2 Stars
13
1 Star
28
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Customer Rating
2
Great when I can get it to work.
on May 14, 2022
Posted by: Baileyboobopperoo
from Arkansas
Length of ownership:3 months
Works great when I can get it to work. I’ve cleaned it inside and out, tried more or less water, moved it, turned it off and on, made sure it was level…just about everything you can think of.
From the day I got it, it wouldn’t mist hardly at all. But somehow if I moved it just right or did something (I don’t even know) while trying to make it work, it would magically work perfectly. But only in that one position. But when it came time to put more water in and I had to move it from its EXACT working position, it wouldn’t turn on. Sometimes even with moving, rotating, filling, and trying to set it up again it still will not produce any mist. I’m staring at it right now in complete frustration because nothing im doing is making this thing work. I’ve tried all the tips/solutions in the manual and online but the mist is not happening. It’s runs and runs but nothing come out. Im done with this product and if it weren’t a gift I’d take it back. I don’t want something I have to make the stars align just to get it to work.
From the day I got it, it wouldn’t mist hardly at all. But somehow if I moved it just right or did something (I don’t even know) while trying to make it work, it would magically work perfectly. But only in that one position. But when it came time to put more water in and I had to move it from its EXACT working position, it wouldn’t turn on. Sometimes even with moving, rotating, filling, and trying to set it up again it still will not produce any mist. I’m staring at it right now in complete frustration because nothing im doing is making this thing work. I’ve tried all the tips/solutions in the manual and online but the mist is not happening. It’s runs and runs but nothing come out. Im done with this product and if it weren’t a gift I’d take it back. I don’t want something I have to make the stars align just to get it to work.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, May 16, 2022
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
3
Cleaning water tank
on November 19, 2022
Posted by: Downtown
from Chicago, IL
Length of ownership:1 year or longer
We’ve had this unit for about 2 years and use it nightly. I only fill with distilled water. Problem is I can’t get the inside of the water tank clean. It is developing what looks like mold on the flat surface that fits into the machine. Is there anything I can do besides replace it?
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
1
High Pitched Squealing Fan Noise
on November 28, 2022
Posted by: WoodyBro
from Idaho
Length of ownership:1 month
Unit developed a high-pitched squealing fan noise after 30 days of use rendering it useless. Pooer design, poor quality components. Not worth the money.
No, I would not recommend this to a friend.
Written by a customer while visiting homedics.com
Customer Rating
4
Works great except
on January 27, 2023
Posted by: Zemo
from Newton, ma
Length of ownership:1 month
This little guy does exactly what it's supposed to do. However, even though we use 100% distilled water the red light "cleaning" required light goes on after just two nights of use. Clean it, push red cleaning button, but still needs cleaning every other night. Any way to get it to go the 60 hrs. Between cleanings?
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
3
Not as good as I thought
on September 13, 2023
Posted by: Caro
from New jersey
Length of ownership:1 week
I’ve been using it for a week and the tank is too small to use for a small bedroom, on high doesn’t even last 10 hours. I can hear like water dripping sound.
Written by a customer while visiting homedics.com
Posted by: Brew
Verified Purchase:Yes
Not as advertised/missing essential oil pads
Missing Demineralization cartridge .. Seems like it was used and repackaged for resale .. Extremely disappointed!!! Really small unit…Returning for refund…Do not and will Recommend !!!
Missing Demineralization cartridge .. Seems like it was used and repackaged for resale .. Extremely disappointed!!! Really small unit…Returning for refund…Do not and will Recommend !!!
Written by a customer while visiting homedics.com
Customer Rating
2
Worked great until it dies.
on February 28, 2024
Posted by: Lexirose
Length of ownership:1 year or longer
Haven’t had this long, but after infrequent usage it has stopped working. :(
Response from homedics.comBy Consumer Relations, August 16, 2024
Thank you for your feedback. We’re sorry to hear that the product stopped working despite infrequent use. We understand how disappointing it can be when a product doesn’t perform as expected.
Please reach out to our consumer relations support team with details about the issue. We’ll be happy to assist you with troubleshooting
Please reach out to our consumer relations support team with details about the issue. We’ll be happy to assist you with troubleshooting
Written by a customer while visiting homedics.com
Posted by: Angela H
from WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a gift- but the recipients shared with me that they loved this humidifier and it fit well into their home and lifestyle. A very nice product.
I would recommend this to a friend!
Written by a customer while visiting homedics.com