Customer reviews from homedics.com
Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Average customer rating
3.3
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
41
4 Stars
14
3 Stars
12
2 Stars
13
1 Star
28
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Homedics - TotalComfort Ultrasonic Humidifier-2.0 Multi Light - White
Customer Rating
4
Red light
on February 9, 2021
Posted by: Kelsey17
from Maryland
Length of ownership:1 week
It works good I’ve had this not even 2 weeks and the red light will not shut off
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
3
Hard to fill but love turn off
on February 15, 2021
Posted by: Ladybeagle
from Columbus oh
Length of ownership:1 month
No instructions when I bought it. I still don’t fill correct way. Wish could find video on how to part. Changing color is only giving me red. I saw orange on box wanted it. Turn off timer is nice
I would recommend this to a friend!
Response from homedics.comBy Consumer Relations, February 17, 2021
We are sorry to hear of the issues you have been having. To fill the humidifier tank, Grasp tank handle and lift up from humidifier base. Turn the tank upside down—remove the tank cap by turning it counter-clockwise. Fill the water tank with clean, cool (not cold) water. We recommend using distilled water if you live in a hard water area. Replace the tank cap by turning clockwise until tight. Install the tank back on the base of the unit.
To set the nightlight color, press the nightlight button to turn the nightlight on. The nightlight will continuously scroll through the 7 colors. Press the nightlight button to stop scrolling and park on your favorite color. Press the nightlight button again to turn the nightlight off. The next time you turn the nighlight on, it will resume scrolling from the parked color.
The instruction book can be downloaded at HoMedics.com at the bottom of the page under the "CUSTOMER SUPPORT" heading. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com if you need further assistance.
To set the nightlight color, press the nightlight button to turn the nightlight on. The nightlight will continuously scroll through the 7 colors. Press the nightlight button to stop scrolling and park on your favorite color. Press the nightlight button again to turn the nightlight off. The next time you turn the nighlight on, it will resume scrolling from the parked color.
The instruction book can be downloaded at HoMedics.com at the bottom of the page under the "CUSTOMER SUPPORT" heading. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com if you need further assistance.
Written by a customer while visiting homedics.com
Customer Rating
1
Keeps turning off
on March 11, 2021
Posted by: Missy26
from Rochester, MN
Length of ownership:1 month
Even after following proper instructions and directions. 2 weeks after I purchased, it will not stay on. Waste of money.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, March 15, 2021
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
3
Its ok
on March 20, 2021
Posted by: lolo99
from alaska
Length of ownership:1 year or longer
I bought this a couple years ago when I was outta town and it worked fine. However now its been a couple years the stream doesnt want to produce at times even after cleaning it. Ive found out if you leave your finger on the power buttong a couple seconds it starts working.
Response from homedics.comBy Consumer Relations, March 23, 2021
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
4
Compact, perfect room size
on August 29, 2021
Posted by: kfc2
from Toledo, oh
Length of ownership:1 year or longer
I use this in my school office to combat dry air. It's perfect. The timer and the soft lights are a nice touch.
I do have to vigorously lean it, though after a couple fills because it smells musty. In spite of the cartridge for descaling, it still requires a scrub.
I do have to vigorously lean it, though after a couple fills because it smells musty. In spite of the cartridge for descaling, it still requires a scrub.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
2
Stopped Working
on November 14, 2021
Posted by: kimkatbar
Length of ownership:6 months
I loved this humidifier at first, but then it constantly stopped working. The first one or two times I was able to just jiggle it or something and have it go back to normal. But this time, It stopped working and would just turn off randomly after a few seconds. Now no matter what, we cannot get it to turn on. We’ve tried everything and tried looking up remedies on google but there’s nothing. Only have had it for a few months.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, August 11, 2022
Wow, that doesn't seem right. We would like your humidifier to be in great working order. For further assistance with this issue, please contact us at 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time, or email us directly at cservice@homedics.com
Written by a customer while visiting homedics.com
Customer Rating
1
Product is garbage
on January 12, 2022
Posted by: Extremely Dissatisfied
from NY
Length of ownership:1 week
Purchased this humidifier, read the instructions and set it up. The humidifier ran for only 20 minutes and shut itself off. This happened repeatedly. Did not come close to performing as advertised. Returned it and have purchased another brand.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, January 14, 2022
We are sorry to hear of the issue you have described with the humidifier. We appreciate the feedback that you have provided and have passed your comments on to the appropriate team.
Written by a customer while visiting homedics.com
Customer Rating
2
Bad Experience
on February 12, 2022
Posted by: Jay133
from Pa
Length of ownership:1 week
This humidifier is loud compared to other humidifiers of its kind. It shows a baby sleeping on the Box but I'm not sure how an infant would would react to the white noise that comes from a low hum on this humidifier. It also did not steam or vapor properly compared to other Humidifiers of its kind. Overall not happy with the product and it was returned
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, February 14, 2022
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com