Customer reviews from Quip
Quip - Smart, Rechargeable Toothbrush - All-Black
Average customer rating
4.3
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
491
4 Stars
169
3 Stars
70
2 Stars
35
1 Star
41
90%of customers recommend this product.
(
549 out of
612)
Customer Reviews for Quip - Smart, Rechargeable Toothbrush - All-Black
Posted by: jnichoje
from Ohio
Verified Purchase:Yes
Bluetooth connection is terrible. Toothbrush never logs my brushing.
No, I would not recommend this to a friend.
Response from QuipBy CX, September 15, 2025
Thanks for letting us know! For help with Bluetooth setup, please visit the quip app section on our Help Page: https://getquip.gorgias.help/en-US/articles/quip-app-279467. If you’re still having trouble after that, email help@getquip.com and our team will be happy to assist.
Written by a customer while visiting Quip
Customer Rating
1
Terrible Quality
on October 25, 2025
Posted by: emma25
from Seattle, WA
I purchased this product a year ago, and have already had to send back a faulty toothbrush twice. The first time it wouldn't hold a charge at all. Now it won't stop vibrating unless I remove the battery. Honestly the only reason I am continuing to use it is because the exchange process is so easy. Never buying a new product from this brand again.
I would recommend this to a friend!
Written by a customer while visiting Quip
Customer Rating
1
Waste of money
on November 4, 2025
Posted by: Blackkoffee
This is my 2nd rechargeable toothbrush from quip and it will be my last. I can’t get my toothbrush to charge to full and when I go to the customer care all I get is an AI generated response. I’ve have a battery powered toothbrush from them that I will be using if I can’t get my toothbrush to charge up. Very disappointed customer.
Written by a customer while visiting Quip
Posted by: RichardC
Verified Purchase:Yes
Very disappointed by this toothbrush. It will not charge using either the old charging cord I had, or the new one which came with it. I will be returning it.
Written by a customer while visiting Quip
Posted by: twirlyhead
from Kohler, WI
Verified Purchase:Yes
Replacing my older battery powered unit; works essentially the same. The added app is great to keep track of personal stats, unit status and provide passive accountability. My unit did stop mid-brush once and I had to restart the cycle.
I would recommend this to a friend!
Written by a customer while visiting Quip
Customer Rating
1
on March 9, 2026
Posted by: Shanamarie
from Hartshorne O.K.
I bout this in the ocean blue and it worked for about two weeks then it started shutting off by it’s self even after i charged it stays on for about 3 seconds shuts off turn it back on does the same thing over and over
No, I would not recommend this to a friend.
Written by a customer while visiting Quip