Customer reviews from Samsung US
Samsung - Auto-Rotating Wall Mount Fits 55 & 65 TV - Black
Average customer rating
2.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Samsung - Auto-Rotating Wall Mount Fits 55 & 65 TV - Black
Customer Rating
1
Great Product if new Frame TVs were compatible!!!
on June 4, 2025
Posted by: Jerry2oceans
from Maine
I called Samsung and specifically asked if the new Samsung Frame PRO 65" would be compatible with the auto rotating mount and was told YES. I purchased four 65" Frame Pros and four rotating mounts to create an art wall but after many hours on support chat and calls was told that NO the Frame PRO is not compatible.
It seems like this could easily be remedied with a software update to the Frame PRO as the only interface is a set of remote controller commands (no electrical interface). How hard could this be?
The auto rotating mount seems like the perfect accessory for the ART mode of the FRAME - SAMSUNG please do a software update for the Frame PRO to make it compatible.
It seems like this could easily be remedied with a software update to the Frame PRO as the only interface is a set of remote controller commands (no electrical interface). How hard could this be?
The auto rotating mount seems like the perfect accessory for the ART mode of the FRAME - SAMSUNG please do a software update for the Frame PRO to make it compatible.
No, I would not recommend this to a friend.
Features
1
Design
1
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing mount
on October 10, 2023
Posted by: PhillyKraze1
[This review was collected as part of a promotion.] This mount is the perfect addition for your Samsung TV. It makes mounting and leveling a breeze. I'm upset that I didn't buy one sooner! I'm going to get more for all of my TVs throughout my house. This thing is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Does not auto rotate based on image orientation
on August 13, 2023
Posted by: Honezk9
from Califoenia
I bought this to display art. Based on it's name I thought it would automatically rotate based on the images orientation. Sadly it does not do this. In order to get it to rotate one must press a button on the remote.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, August 14, 2023
Honezk9,
I'm sorry to hear of the confusion regarding the Auto-Rotate Wall Mount. So we can better understand the issues you’re experiencing, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I'm sorry to hear of the confusion regarding the Auto-Rotate Wall Mount. So we can better understand the issues you’re experiencing, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US