Customer reviews from delonghi.com
De'Longhi - La Specialista Arte EC9155M Espresso Machine
Average customer rating
4.8
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
56
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
2
98%of customers recommend this product.
(
57 out of
58)
Customer Reviews for De'Longhi - La Specialista Arte EC9155M Espresso Machine
Customer Rating
5
Great machine!
on November 16, 2022
Posted by: Hlane1977
from Pickerington, OH
[This review was collected as part of a promotion.] This is my first espresso machine and while it looked intimidating I’m pleased to say it wasn’t difficult at all! I must say the detailed, colorful manual was a huge help and gave me the confidence to jump right in. Just like the machine itself, the included accessories are great quality and make it super convenient in that you have everything right there ready to go. I do wish there was accessory storage of some sort on the machine but that’s not a deal breaker for me. I loved that the machine includes a grinder. It did a fantastic job finely grinding my beans. The steamer was also a great addition, that along with the included stainless steel milk frothing pitcher made me feel like a real barista!
I can’t wait to continue experimenting so I can hone my skills and create that perfect cup of espresso.
I can’t wait to continue experimenting so I can hone my skills and create that perfect cup of espresso.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
A must have!
on November 15, 2022
Posted by: FireWife14
from Herrin, IL
[This review was collected as part of a promotion.] Using this to make myself or my husband a special coffee drink is now my favorite part of the day! It was a learning process but easy enough for me to get the hang of. The machine itself is made beautifully and I love the way it looks on my countertop. Cleanup is a breeze because everything comes apart easily, I only wish the top part came off so I can clean where the espresso beans sit. I'm getting the hang of using the steam wand for my cappuccino art, I think thats the funnest part! I highly recommend this, I LOVE it!
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
This thing is AMAZING!
on November 11, 2022
Posted by: ckjnbrown
from Norwich, CT
[This review was collected as part of a promotion.] I absolutely love this machine! It is super heavy and bigger than I thought it would be. It definitely looks like something in a coffee shop. It does have a lot of accent which can be nice for some people, or overwhelming for others. It makes the best espressos and coffee drinks. They look and taste like they were made by a professional! I can’t not wait to use this when we host Christmas parties this year! What a nice, classy addition it will be to serve nice drinks that this machine makes! I would highly recommend this machine!!
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
Awesome
on November 20, 2022
Posted by: stangboy2004
from SC
[This review was collected as part of a promotion.] This is an awesome espresso machine! This machine is able to grind any coffee bean with 8 different grinding settings. I feel that grinding my own coffee beans makes the coffee that much more fresh. The machine itself looks awesome and extremely professional. The machine is very easy to use and easy to clean as well. I like that I am able to have 3 different temp settings as well which gives me a good variety of temps. I am not a pro yet, but the steam wand works awesome for me to make some nice art on top of my espresso drink I make. Due to the way this machine is made, I feel that this will last me a very long time to come.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
silly cool, professional grade, easier to clean
on November 21, 2022
Posted by: saltoftheearth
from park city, il
[This review was collected as part of a promotion.] have to say that this thing is cool. Makes coffee special with the different ways that I can make espresso and espresso related drinks. Surprisingly easy to use with great directions and instructions on how to make more than just espresso. Fill the hopper with beans, fill the tank with water and you are set to go. Much better than the pod competition and can really get the most out of good beans. Also takes up less room than I thought it would can comes with all the tools one would need to completely make professional tasting coffee. This even froths the milk..totally cool and worth it.
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
1
consumer service
on November 28, 2023
Posted by: elvira 64
from Chicago
i ordered almost months ago this machine ,When i received a box it is look like it has been opened and one side of the box was completely missing ,When i opened the box all all the part coffee machine were all of the place and they were not neatly placed Coffee machine itself has a lot spot on it .i reached costumed service ,but still doesn't hear anything
Response from delonghi.comBy DeLonghi Customer Care, December 1, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Written by a customer while visiting delonghi.com
Customer Rating
5
La Specialista
on November 14, 2022
Posted by: Angy23
from Buena Park, Ca
[This review was collected as part of a promotion.] Coming from a coffee lover who drinks at least one cup of coffee a day.... This machine has been really fun to play with. We have been loving the learning process and our trial and error. Making the same exact bean on an ordinary machine and with the specialista you can completely tell the difference. Mornings have gotten a lot tastier. We love it!
I would recommend this to a friend!
Written by a customer while visiting delonghi.com
Customer Rating
5
Nice
on November 9, 2022
Posted by: zwire313
from MI
[This review was collected as part of a promotion.] Hi this is a very nice coffee maker its like you're own barista in you're home it makes three different coffee and is so compact it's fits perfect on any counter top and milk frother is so easy to use so I recommend this to anybody that wants the perfect barista cup of coffee in there home
I would recommend this to a friend!
Written by a customer while visiting delonghi.com