Customer reviews from ATT.com
Apple - iPhone Air 1TB (Unlocked) - Sky Blue
Average customer rating
3.9
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
11
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
3
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for Apple - iPhone Air 1TB (Unlocked) - Sky Blue
Posted by: Samurai sword
from Wisconsin
Verified Purchase:Yes
It’s an iPhone. I was sold on the it’s a tougher phone. I like that it’s smaller as I struggle with big phones with my small self.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Joseph casazza
from Toms River, New Jersey
Verified Purchase:Yes
I like this phone. Nice and light easy to carry. The battery life is OK. It is not as bad as people say. I like the colors and I like the deal I got on it.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Tahwos
from Arlington, TX
Verified Purchase:Yes
Phone is a big upgrade from my iPhone XR. I got the 1TB and don’t regret it. Hard to see its blue in some lighting, but I like it. Mono speaker, so minor downgrade in sound, but who listens to the phone speaker? Add a Bluetooth speaker and you’re good. Faster and slightly bigger than my XR. Quick transfer of my old phone to the new one was nice , took about an hour. So far the charging estimates have not been up to expectations. Took an hour and a half to charge from 0% and they claim better.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Messy Lady
Verified Purchase:Yes
My daughter is in love with this phone. It is very light in weight and has an amazing battery life. We purchased the one with 1TB.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Raneill
from Miramar FL
Verified Purchase:Yes
I received the phone and the speaker at the bottom of the phone does not work.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, February 4, 2026
Hey Raneill, we’re so sorry to hear about the issue with your new iPhone’s Air speaker and that’s definitely not the experience we want for you. Your satisfaction is our top priority, and we are here to help troubleshoot or check options to get the most out of your device, in the meantime you can also consider reaching out to https://support.apple.com/ so that they can run diagnostic on the device and see if the speaker issue is related to software or hardware. Thank you for bringing this to our attention, and we appreciate the chance to resolve it for you.
Written by a customer while visiting ATT.com
Posted by: Dom chacon
Verified Purchase:Yes
Gets hot and hen charged or playing games, but very comfortable feel.
Written by a customer while visiting ATT.com
Posted by: Rissa1
Verified Purchase:Yes
The battery life is awful
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, January 22, 2026
Hi there!
Thank you for taking a moment to share your experience with us. We’re sorry to hear that your phone’s battery life isn’t meeting your expectations. We understand the importance of being satisfied with your purchase, and we apologize it wasn't the case this time.
Because the iPhone Air is designed with a slim profile, it has a smaller battery and is typically rated for around 12 hours of continuous web use. More intensive activities—like social media, video streaming, or gaming—can drain the battery more quickly and may require mid‑day charging.
A few tips that may help improve battery performance include:
-Installing any available software updates
-Checking Battery Usage in Settings to identify power‑heavy apps.
-Lowering screen brightness
-Turning off Background App Refresh for apps you don’t need running.
You may also find the iPhone User Guide helpful for getting the most out of your device:
https://support.apple.com/guide/iphone/welcome/ios
If you need additional support, please feel free to reach out to our team—we’re always here to help. We appreciate your patience and thank you for being part of AT&T.
Thank you for taking a moment to share your experience with us. We’re sorry to hear that your phone’s battery life isn’t meeting your expectations. We understand the importance of being satisfied with your purchase, and we apologize it wasn't the case this time.
Because the iPhone Air is designed with a slim profile, it has a smaller battery and is typically rated for around 12 hours of continuous web use. More intensive activities—like social media, video streaming, or gaming—can drain the battery more quickly and may require mid‑day charging.
A few tips that may help improve battery performance include:
-Installing any available software updates
-Checking Battery Usage in Settings to identify power‑heavy apps.
-Lowering screen brightness
-Turning off Background App Refresh for apps you don’t need running.
You may also find the iPhone User Guide helpful for getting the most out of your device:
https://support.apple.com/guide/iphone/welcome/ios
If you need additional support, please feel free to reach out to our team—we’re always here to help. We appreciate your patience and thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: Sandi H
from Cheyenne, Wy
Verified Purchase:Yes
I love my new iPhone Air! It’s aesthetically more beautiful (loving the new ice blue color!), and so much lighter than my old 15 Pro. Even without the Pro camera, it still takes beautiful pictures and videos. Even my battery life has improved. If you’re on the fence between the Air and the Pro 17, and professional photography isn’t your hobby, definitely try out the Air!
I would recommend this to a friend!
Written by a customer while visiting ATT.com