Customer reviews from ATT.com
Apple - iPhone Air 512GB (Unlocked) - Sky Blue
Average customer rating
3.4
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
14
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
9
65%of customers recommend this product.
(
15 out of
23)
Customer Reviews for Apple - iPhone Air 512GB (Unlocked) - Sky Blue
Posted by: Genay
from Ohio
Verified Purchase:Yes
Phone battery is poor, reception is poor, sound quality is poor, and it heats up quickly. I’ve had it for a week and I hate it .
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: MamieL
from Naples Maine
Verified Purchase:Yes
It is thin . I love the camera. All the rest is standard for an iPhone. Which I love
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Laura0613
from Newburgh, IN
Verified Purchase:Yes
Love it! Very slim, great camera, tons of storage
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from New Orleans La
Verified Purchase:Yes
I absolutely hate this phone coming from an iPhone pro max to the Air. The battery life is horrible for one. I like the sleekness of the phone. I have had many problems with this phone, screen blinking from time to time as if it want's to go out.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, May 26, 2026
Hi there, Mar!
Thank you for sharing your thoughts on your new device. We appreciate your feedback regarding the sleek design, but we are very sorry to hear that the transition from your previous model has been frustrating due to battery life and the screen blinking.
A flickering display and unexpected battery drain can often be resolved with a few quick troubleshooting steps. We recommend ensuring your device is fully updated to the latest iOS version, restarting the phone, and turning off "Always-On Display" or auto-brightness temporarily to see if the screen stabilizes.
If these steps do not resolve the issue, it may point to a specific hardware or software conflict. Because this involves the device's internal performance, we highly recommend contacting Apple Support directly or visiting an authorized service provider to check your warranty options and have the hardware evaluated.
Thank you for sharing your thoughts on your new device. We appreciate your feedback regarding the sleek design, but we are very sorry to hear that the transition from your previous model has been frustrating due to battery life and the screen blinking.
A flickering display and unexpected battery drain can often be resolved with a few quick troubleshooting steps. We recommend ensuring your device is fully updated to the latest iOS version, restarting the phone, and turning off "Always-On Display" or auto-brightness temporarily to see if the screen stabilizes.
If these steps do not resolve the issue, it may point to a specific hardware or software conflict. Because this involves the device's internal performance, we highly recommend contacting Apple Support directly or visiting an authorized service provider to check your warranty options and have the hardware evaluated.
Written by a customer while visiting ATT.com
Posted by: Niky33
from NJ
Verified Purchase:Yes
Great size, camera is good, the phone heats up a lot
Response from ATT.comBy AT&T CARE - Kevin, July 7, 2026
Thank you for the review! We are so glad to hear that you love the size of the iPhone Air and that the camera is working well for you. We also want to thank you for bringing the heating concern to our attention. If you'd like us to help you look into this or troubleshoot, please feel free to contact us anytime at:
📞 Phone Support: Call us at 800-331-0500 (or dial 611 from your AT&T phone).
📱 Social Media: Message us directly on X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Thank you for choosing AT&T.
📞 Phone Support: Call us at 800-331-0500 (or dial 611 from your AT&T phone).
📱 Social Media: Message us directly on X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Customer Rating
5
Terrific Phone. Lightweight. Sharp Clear Display.
on March 30, 2026
Posted by: Anonymous
from Atlanta, Georgia
Verified Purchase:Yes
I am really enjoying using this phone. It is very lightweight, even with the case I have on it. The display is clear and very sharp. I am able to read everything I need to on this screen. It is not the largest screen Apple offers, but this phone is definitely adequate for my needs. My main use with this phone is making and receiving phone calls; texting; email; and a few shopping apps. I do not take a lot of pictures, so the camera on this phone is more than adequate for me. The battery life is also terrific for my use. I am getting 2+ days of my usage on this phone per charge. So far I have used the phone a little bit for video streaming, which did use the battery. However, I was very happy with the clarity of the video I streamed on this phone. I am extremely happy with this iPhone Air (17).
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
It is so light to carry. Others have been impressed by its weight and color. Fun new features to explore.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, July 9, 2026
Hello Tirene! We are thrilled to read your positive thoughts about the excellent portability, fantastic color, and impressive capabilities of your new Apple iPhone Air. Finding a new device that successfully meets all your personal requirements is always a win. We are sure you will continue to get the best out of it!
Please know that for faster support, you can directly DM us on X, Instagram, or Facebook if you ever need assistance with your AT&T service. We always have your back.
Thank you for being part of the AT&T family!
Please know that for faster support, you can directly DM us on X, Instagram, or Facebook if you ever need assistance with your AT&T service. We always have your back.
Thank you for being part of the AT&T family!
Written by a customer while visiting ATT.com
Posted by: LarryPlano
from Plano Tx
Verified Purchase:Yes
Good luck getting your phone. They are guessing 2-3 more weeks. It was ordered in store 2-7-26. Basic model. Who waits 6 weeks for a cell phone ??
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com