Response from ATT.comBy AT&T CARE - Andres, May 14, 2026
Hi there, Jorge! Thank you for sharing your feedback. We are sorry to hear that your experience with the iPhone Air has been so disappointing. We want our customers to get the absolute most out of their devices, and we want to assist you in resolving any performance or usability issues you are facing.
Please visit your local AT&T store or contact our technical support team so we can optimize your settings, guide you through the features, and ensure the phone performs at its best for you. In the meantime, you can explore features and find helpful troubleshooting tips using the official Apple iPhone User Guide at support.apple.com/guide/iphone/welcome/ios.
Thanks again for your honest review. We're here to help you enjoy your service as much as possible.
When they say apple AIR, they were not kidding! This phone literally feels like silk, butter in your hands. It's almost scary how lite it is!!! Be sure this is what you want in a phone because it is AIR... you barely can feel it even when it site between your hands. It's so thin and lite. Like AIR...
I love it not my wife.best phone fo me ever love how slim n light it is takes great pics
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, July 13, 2026
Hi, Luckie83! Thank you for sharing how much you love the thin, lightweight design of your new Apple iPhone Air. We know its two advanced cameras work together to capture perfect pictures, and we are confident you will get the most out of every feature! If you ever need assistance with your AT&T service, please send us a DM on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) to get the fastest support. We are always here to help. Thank you for choosing AT&T!
I bought the iPhone Air because it balanced features with price. It doesn’t hover in the air and take 3D pictures of my subjects’ souls, but it does take crisp, clear photos and automatically adjusts to all light conditions. It holds a charge at least twice as long as the 3 year old SE that it replaced. It is a true 5G phone, not just a phone that works on a 5G network, so all downloads scream into the phone.
It pairs up with my CarPlay audio systems, instantly, via the usb-c cable and takes advantage of the speedy chargers in my car and home.
The screen is brilliant and completely readable in direct sunlight.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, July 7, 2026
Hello there! We are absolutely delighted to hear that you are loving all the incredible features on your new iPhone Air. It truly is the best feeling ever when a brand-new device knocks it out of the park and meets every single expectation! Please know that we are always here to support you. If you ever need a hand with your AT&T service in the future, just drop us a quick DM on X, Instagram, or Facebook. Thank you so much for sharing your wonderful feedback and for being such a fantastic part of our community!