Customer reviews from ATT.com
Apple - iPhone Air 512GB (Unlocked) - Space Black
Average customer rating
4.2
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
18
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
3
80%of customers recommend this product.
(
16 out of
20)
Customer Reviews for Apple - iPhone Air 512GB (Unlocked) - Space Black
Posted by: Nick777
from arizona
Verified Purchase:Yes
The battery life is less than great, but I was aware of that when I bought the phone. I wanted a more visually appealing phone that doesn’t feel like I’m carrying a tablet. Value 9/10 Would Recommend
Written by a customer while visiting ATT.com
Customer Rating
1
5G+ Antenna Broke CarPlay even connected via wired
on November 15, 2025
Posted by: Real ATT Customer
from Cincinnati Area
Verified Purchase:Yes
5G+ Antenna Broke CarPlay
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Worst phone ever made by apple
Response from ATT.comBy AT&T CARE - Andres, May 14, 2026
Hi there, Jorge!
Thank you for sharing your feedback. We are sorry to hear that your experience with the iPhone Air has been so disappointing. We want our customers to get the absolute most out of their devices, and we want to assist you in resolving any performance or usability issues you are facing.
Please visit your local AT&T store or contact our technical support team so we can optimize your settings, guide you through the features, and ensure the phone performs at its best for you. In the meantime, you can explore features and find helpful troubleshooting tips using the official Apple iPhone User Guide at support.apple.com/guide/iphone/welcome/ios.
Thanks again for your honest review. We're here to help you enjoy your service as much as possible.
Thank you for sharing your feedback. We are sorry to hear that your experience with the iPhone Air has been so disappointing. We want our customers to get the absolute most out of their devices, and we want to assist you in resolving any performance or usability issues you are facing.
Please visit your local AT&T store or contact our technical support team so we can optimize your settings, guide you through the features, and ensure the phone performs at its best for you. In the meantime, you can explore features and find helpful troubleshooting tips using the official Apple iPhone User Guide at support.apple.com/guide/iphone/welcome/ios.
Thanks again for your honest review. We're here to help you enjoy your service as much as possible.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from California
Verified Purchase:Yes
When they say apple AIR, they were not kidding! This phone literally feels like silk, butter in your hands. It's almost scary how lite it is!!! Be sure this is what you want in a phone because it is AIR... you barely can feel it even when it site between your hands. It's so thin and lite. Like AIR...
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: JDub7208
from Chatham IL
Verified Purchase:Yes
Enjoy the lighter phone after two weeks of using it and then wiping my old phone to send back to trade you can tell the difference. Battery is excellent as well. Went from 12 Pro Max to the Air and won’t look back!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: RPICH
from FL
Verified Purchase:Yes
Very poor speaker, poor volume system. Poor camera experience - focus, lighting, usability. Poor battery life, although expected, worst one across every iPhone I’ve owned…I’ve owned every generation. Lastly, flicking problems, persistent flickering problems.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, October 29, 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience and truly appreciate your honesty. At AT&T, we’re committed to making sure you get the most out of your technology, and your insight helps us understand where improvements can be made.
If you’re experiencing issues with your speaker, camera, battery life, or screen flickering, we encourage you to explore support options available through Apple’s warranty or schedule a device check at your nearest AT&T store. Our team is always here to help you troubleshoot and find solutions—whether it’s adjusting your settings, exploring device updates, or discussing your upgrade options.
We value your loyalty as someone who’s owned every generation of iPhone, and we want to ensure your mobile experience meets your expectations. Thank you again for your feedback—it helps us continue to deliver the best service and support possible.
If you’re experiencing issues with your speaker, camera, battery life, or screen flickering, we encourage you to explore support options available through Apple’s warranty or schedule a device check at your nearest AT&T store. Our team is always here to help you troubleshoot and find solutions—whether it’s adjusting your settings, exploring device updates, or discussing your upgrade options.
We value your loyalty as someone who’s owned every generation of iPhone, and we want to ensure your mobile experience meets your expectations. Thank you again for your feedback—it helps us continue to deliver the best service and support possible.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Gwynn oak Md
Verified Purchase:Yes
Thin clean and simple. It’s not bulky. It’s very light weight and it does everything the pro/max does
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: RICcH
Verified Purchase:Yes
Excellent device with a light and easy feel . Performance is above expectations and currently enjoying the experience.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com