Customer reviews from ATT.com
Apple - iPhone 16e 512GB - Apple Intelligence - White (Universal - Internal Use Only)
Average customer rating
2.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Apple - iPhone 16e 512GB - Apple Intelligence - White (Universal - Internal Use Only)
Posted by: Pffwhatever
from North Eastern California
Verified Purchase:Yes
Great phone. More simple with out the camera nonsense. Everything works as the higher end iPhone. I love it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Sabrinalt
from Georgia
Verified Purchase:Yes
This is my first time buying a lower grade Apple phone. This phone is a piece of junk. It takes screenshots on its own. The screen itself is very very sensitive to touch. I throw the phone on the bed and it's like Siri pops up. All by itself it has happened multiple times. Photos is full of pictures that I didn't take. It's the first time ever getting a phone that's cheaper, I won't again
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, August 12, 2025
We appreciate your honest feedback! We understand upgrading from one iPhone to a different model iPhone can sometimes be challenging. Apple iPhone has a new Back Tap feature, it is an accessibility feature that Apple standardized for all recent iOS updates. This feature allows you to quickly access various functions on your device by double or triple tapping the back of your iPhone, such as taking screenshots or using the flashlight. Apple iPhone 16e offers numerous advanced features, including improved camera capabilities, enhanced performance and higher resolutions. Learn more about iPhone 16 e by clicking on the link: https://www.att.com/device-support/index/Apple/iPhone16e.
Written by a customer while visiting ATT.com
Posted by: Janis S
Verified Purchase:Yes
This phone has not been my favorite. It’s very touchy and I’m constantly having to stop and put it back in the mode with which I was working. Plus, it gets very hot.
No, I would not recommend this to a friend.
Response from ATT.comBy -Andy, AT&T CARE, June 11, 2025
We value your opinion! Experiencing issues with your phone can be frustrating. Here are some tips to help manage your device's performance and prevent overheating:
1.Turn off unnecessary services: Disable Bluetooth, GPS, Wi-Fi, mobile hotspot, and NFC when not in use to save battery and reduce heat.
2. Manage app usage: Adjust app settings to reduce notifications, fetch emails less frequently, and disable auto-updates to save battery and prevent the device from overheating.
3. Enable power-saving mode: Use power-saving options available on your device to help manage battery life and heat generation.
4. Close unused apps: Shut down apps running in the background to reduce load and heat.
To keep you informed, if you'd wish to return or exchange this device. A valid proof needs to be submitted of the purchase and device needs to be retuned within 14 days from the purchase date. Click on the link: https://www.att.com/wireless/return-policy/ to know more about return policy or please fill out our self-service form: www.att.com/get-support and we will reach out to you for further assistance
1.Turn off unnecessary services: Disable Bluetooth, GPS, Wi-Fi, mobile hotspot, and NFC when not in use to save battery and reduce heat.
2. Manage app usage: Adjust app settings to reduce notifications, fetch emails less frequently, and disable auto-updates to save battery and prevent the device from overheating.
3. Enable power-saving mode: Use power-saving options available on your device to help manage battery life and heat generation.
4. Close unused apps: Shut down apps running in the background to reduce load and heat.
To keep you informed, if you'd wish to return or exchange this device. A valid proof needs to be submitted of the purchase and device needs to be retuned within 14 days from the purchase date. Click on the link: https://www.att.com/wireless/return-policy/ to know more about return policy or please fill out our self-service form: www.att.com/get-support and we will reach out to you for further assistance
Written by a customer while visiting ATT.com
Posted by: No joy here
from Detroit MI
Verified Purchase:Yes
Do not shop at ATT you will regret it
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, June 18, 2025
Thank you for sharing your experience with us. We'd love to get to the bottom of this problem, we strive to make every transaction smooth and hassle-free.
Please take a moment to complete our form: www.att.com/get-support, so that we can better understand your needs and provide the best possible support. Thank you for choosing AT&T!
Please take a moment to complete our form: www.att.com/get-support, so that we can better understand your needs and provide the best possible support. Thank you for choosing AT&T!
Written by a customer while visiting ATT.com