Customer reviews from https://www.asus.com
ASUS - ZenBook Pro Duo 15 OLED UX582 15.6" Touch-Screen Laptop - Intel Core i9 - 32GB Memory - NVIDIA GeForce RTX 3060 -1TB SSD - Celestial Blue
Average customer rating
4.5
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for ASUS - ZenBook Pro Duo 15 OLED UX582 15.6" Touch-Screen Laptop - Intel Core i9 - 32GB Memory - NVIDIA GeForce RTX 3060 -1TB SSD - Celestial Blue
Customer Rating
4
Amazing laptop. Like having a full blown portable
on July 30, 2022
Posted by: Marshall44
Frequency of use:Daily
Verified Purchase:Yes
Everything about this is incredible. So far the only issue I have is that the secondary display can be a bit hard to read due to the reflective coating if you're at the wrong angle. I also wish the main display was at least 1440p instead of 1080p. Really minor concerns about an overall incredible package.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Ncme
Frequency of use:Daily
Verified Purchase:Yes
Screen management’s I have some screens stay dark no easy way to get help from support
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: OmarFromMars
Frequency of use:Daily
Verified Purchase:Yes
Its an amazing machine, with very responsive processor and multi task capabilities…..
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Farivar
Frequency of use:Daily
Verified Purchase:Yes
I love it. It has more technology than macbook pro which is more expensive
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
2
Lots of reverberation from speakers during meeting
on October 30, 2024
Posted by: AdonisTJ
Frequency of use:Daily
Verified Purchase:Yes
The Audio speakers causes a feedback into the online meetings causing a lot of reverberation. If using an earphone/ the audio settings sometimes does not accept the earphone and the sound moves to the speakers (which is as designed) but the issue is that the earphone connector is not working as intended.
Response from https://www.asus.comBy CLM, November 5, 2024
Dear AdonisTJ,
We do understand the inconvenience this may have caused if you are getting a feedback from the speakers.
To resolve the issue, if you using a combo mic/speaker earbuds, please check if the correct out and input device are selected correctly inside the Sound Properties and the video-conferencing software settings you are using for the meeting. Also, please check if the earbuds are working properly since you are experiencing a random pairing and connecting issue. Check if the laptop is running with the most current Windows and audio driver update. If using a separate speaker, move it away from the microphone and decrease the volume level of the speakers to eliminate the feedback.
Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if you are getting a feedback from the speakers.
To resolve the issue, if you using a combo mic/speaker earbuds, please check if the correct out and input device are selected correctly inside the Sound Properties and the video-conferencing software settings you are using for the meeting. Also, please check if the earbuds are working properly since you are experiencing a random pairing and connecting issue. Check if the laptop is running with the most current Windows and audio driver update. If using a separate speaker, move it away from the microphone and decrease the volume level of the speakers to eliminate the feedback.
Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com