Customer reviews from High Sierra
High Sierra - Powerglide Pro Wheeled Backpack for 15.6" Laptop - Silver Heather
Average customer rating
4.4 out of 5
4.4
(140 Reviews)
Open Ratings Snapshot
Rating breakdown 140 reviews
5 Stars
92
4 Stars
26
3 Stars
10
2 Stars
6
1 Star
6
91%of customers recommend this product. 
(
116 out of 127
)
Best Buy Privacy Policy
Customer Reviews for High Sierra - Powerglide Pro Wheeled Backpack for 15.6" Laptop - Silver Heather
Customer Rating
2 out of 5
2
POWERGLIDE WHEELED BACK PACK
on July 20, 2023
Posted by: Darlene
Verified Purchase:Yes
They have changed the straps on the back so that the zipper cover must stay open when used as a backpack?? Made no sense to me. I returned it... and haven't heard back about my return that has been delivered to them successfully over a week ago. Wish me luck.
Written by a customer while visiting High Sierra
Customer Rating
3 out of 5
3
Use for air travel and the handle strictures broke
on September 22, 2023
Posted by: DNA1
from Los Angeles
I own this in the beginning of sept and use it for air travel once, i put it inside the cabin storage, but when i gott off, the steel handle sfoundation has bent.
This is very disappointing since i have this bag in just under a month.
I have high expectations and the quality would be great since i have previous purchases of high sierra.
Now even when i tried to file claim for warranty, i couldn’t find my exact type of backpack.
No, I would not recommend this to a friend.
Response from High SierraBy High SierraHigh Sierra Care TeamSeptember 25, 2023
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting High Sierra
Customer Rating
4 out of 5
4
Best carry-on!
on November 4, 2025
Posted by: pitufo
from Minnesota
I absolutely love this backpack. I can pack enough for at least two weeks, it rolls well and fits even European overhead bins. I use compression cubes and do not check bags and along with my personal item traveling has never been so easy. (I have not used the backpack feature as that is for emergency use only and so far I have not had any emergencies.) The only reason I gave it four stars instead of five is the back flap that is used when in backpack mode does not stay zipped up and there is a great potential for it to get ripped, especially if the bag is checked. I rigged up a strong elastic cord to go through it to keep it in place and so far it has taken three trips, two to Europe. Next trip to Iceland in the spring!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
High Sierra's bags are GREAT for Transportation Professional
on September 9, 2019
Posted by: TRS
from PA
Verified Purchase:Yes
High Sierra is now my go to bag for work. As a locomotive engineer and union rep my bag stays packed and ready to go. It gets the maximum amount of wear and tear. In fact it gets beat to death and time and time again it's proven reliable, dependable and well worth the money.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
Cons: Weak Seams
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Just what I needed!
on November 1, 2019
Posted by: King traveler
from CHARLOTTE, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This bag is versatile and made of durable le waterproof material. It's lightweight, has large storage capacity and just what I needed for work and travel. Converts easily to a backpack and reasonably priced. #sweepstakes
Pros: Easy To Carry, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Great Durable Product
on November 6, 2016
Posted by: LeeTeeCT
from Savannah, GA
Verified Purchase:Yes
My boyfriend kept stealing mine so I got him one of his own.
Pros: Comfortable, Easy To Load, Good Padding, Highly Adjustable, Large Capacity / Good Size, Lightweight
I would recommend this to a friend!
Response from High SierraBy highsierrapwrhighsierrapwrNovember 4, 2017
Hi LeeTeeCT,
Thank you for your feedback! We are delighted to hear that this High Sierra Powerglide Backpack meets the high standards we set for all of our products and was such a hit with your boyfriend! We hope that you will consider us for any future purchases.
Written by a customer while visiting High Sierra
Customer Rating
2 out of 5
2
Quality not great
on January 24, 2018
Posted by: Gabe
from Orange County, CA
Used as a student bag to carry books and supplies. Handle tore on first use lifting bag into vehicle. 4 books and a Chromebook. In the process of returning for a replacement. Great customer service!
Pros: Easy To Access Items, Good Capacity
Cons: Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
4 out of 5
4
Great for airport travel
on May 4, 2020
Posted by: zetso
from Rural Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this after a difficult trip carrying a backpack, when I realized that I was now old enough (66!) for a wheeled backpack. On the first trip through four airports that I used it, I was impressed with the smooth glide of the wheels. I try to walk (rather than sit) when I am in airports, and it was great to walk around with the wheeled backpack. Additionally, I had to walk and run to make a connection when a plane was late, and it was extremely easy do do so with the wheeled backpack. II am very satisfied with this for travelling. #sweepstakes
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality
Cons: Heavy To Begin With
I would recommend this to a friend!
Written by a customer while visiting High Sierra
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