Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Space/Black
Average customer rating
4.5
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
119
4 Stars
16
3 Stars
11
2 Stars
3
1 Star
7
88%of customers recommend this product.
(
125 out of
142)
Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Space/Black
Customer Rating
5
Just received backpack
on July 19, 2023
Posted by: Kids backpack
Just got the backpack in. So far just from looks and material I would say looks great, material is thinner than their other roller backpacks, so we will see how it holds up through the school year.
Written by a customer while visiting High Sierra
Customer Rating
5
Great Backpack
on August 4, 2023
Posted by: Meg01
from Georgia, Cumming
Wheels work great! Durable ! My daughter really enjoyed the colors and over all sty of the backpack ! Great for middle school and high school students, because you can fit a lot of books.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Light and essy
on August 10, 2023
Posted by: String0716
from Hampton Bays NY
I just got this backpack as a gift to help with carrying my music equipment. It is a nice oversize backpack that is very light and easy to use with many pockets and storage areas. It also comes with luggage glass wheels for easy, rolling, and a nice aluminum arm, it can also be used as a backpack. This will help me carry my gear around by rolling it instead of lifting.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
3
Doesn't hold up to rough use
on October 25, 2023
Posted by: Elianne
from Washington, DC
My child has to carry a very full backpack all day from class to class. Six weeks into the school year, both of the plastic feet have fallen off, the backpack won't sit up straight, and the bottom is getting ripped up and torn from not having feet. We expected a more durable backpack for the price.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, October 26, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5
Excellent bag for travel and very durable
on November 22, 2023
Posted by: Sweet Ginger
from Woodstock , Georgia
I was looking for a small compact back pack bag w wheels to travel to Thailand and I must share that I’m glad I went with the High Sierra purchase . It’s a very reliable and durable bag for travel and it made my travels through the airports a breeze because of the wheels and how light the bag was .
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Awesome product
on May 27, 2024
Posted by: Rivermom
from Idaho
Love it! Great features, rolls easily . Color is bright and easy to find on a trip
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Debra
Verified Purchase:Yes
It’s heavier than I expected. It’s smaller than expected. I like having wheels to pull it through the airport, but there’s a process to unhook the shoulder straps before using wheels. There’s not a strap to hook it to a bigger bag, so it’s awkward.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, June 19, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting High Sierra
Posted by: Kp2024
Verified Purchase:Yes
Really good bag like the design can’t wait to try it out would recommend
I would recommend this to a friend!
Written by a customer while visiting High Sierra