Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Space/Black
Average customer rating
4.5
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
119
4 Stars
16
3 Stars
11
2 Stars
3
1 Star
7
88%of customers recommend this product.
(
125 out of
142)
Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - Space/Black
Posted by: G0ldfish
from Fresno ca
Gender:Female
Verified Purchase:Yes
The bag is good itself but I didn't like the fact that I could track where it was to see how closer it got to being delivered
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4
Very sturdy!
on July 26, 2021
Posted by: Momo19
[This review was collected as part of a promotion.] This backpack is really great. Have not tried it for hiking or anything outdoors yet but for use as luggage it does a good job! It is great to switch between a backpack and then a rolling suitcase when needed. I can tell it will be very durable and last for a very long time.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
Do not recommend at all.
on September 18, 2025
Posted by: Ann M
from NV
I bought this on Sept 12th for my son . He used it for 3 days and already the side pocket and the bottom of the backpack is torn. I am majorly disappointed at the quality of the product.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, September 19, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
1
Poor Quality
on December 14, 2025
Posted by: Donna Grandmother
from Ringoes, NJ
I bought this backpack for my granddaughter for school this year in September and it’s only 3 months later and it’s torn in a few spots. I’m very disappointed in the poor quality and I believe you should replace it
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, December 17, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5
Amazing bag
on June 22, 2021
Posted by: Qmarine
from Baltimore, md
[This review was collected as part of a promotion.] This is the ideal bag for travel or even just everyday use. With my son having so many books for school and a laptop with the charger and head phones his bag can get quit heavy. This helped so much. It is easy to wheel. The handle stores inside and the shoulder straps are easy to clip on and go. We love the color. It also has a lot of storage.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Happy Packing
on June 22, 2021
Posted by: Vickileeh60
from Valparaiso In.
[This review was collected as part of a promotion.] This backpack is perfect for a quick trip or just to go anywhere! Easy to handle and no heavy carrying just roll it along.Has a lot of room to put all your items in. Very convenient.It Is made very durable and looks great.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Fits a lot and mobile!
on June 23, 2021
Posted by: Cspaulding
from Kentucky
[This review was collected as part of a promotion.] This backpack has been the perfect bag to use for all of my work books/items. I have been able to fit multiple textbooks, my tablet, pens, pencils etc in it and it pulls by the retractable handle onto its wheels to make it very easy to move back and forth on sidewalks/floors!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Amazing backpack
on June 23, 2021
Posted by: Kelleyi84
from Cold Spring Harbor
[This review was collected as part of a promotion.] This backpack is great! My son has been using it for school and sleepovers and loves it. He loves that he can wheel it everywhere to keep the weight off his shoulders from books and school supplies. It’s very durable and is long lasting. It’s very nice looking. This is convenient and a must have for adults and kids!
I would recommend this to a friend!
Written by a customer while visiting High Sierra