Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - True Navy
Average customer rating
4.6
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
221
4 Stars
43
3 Stars
18
2 Stars
5
1 Star
9
92%of customers recommend this product.
(
243 out of
265)
Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - True Navy
Customer Rating
5
Great produc
on July 29, 2025
Posted by: Terry1007
This is a replacement as I broke a zipper. I loved the first one, great for work and traveling with work. Wheeled bags have been saving my shoulder from carrying my laptop and such back and forth.
Written by a customer while visiting High Sierra
Customer Rating
5
on August 8, 2025
Posted by: ADMS
from Mountain House,CA
I like the size and the color of this backpack, it has great features.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4
Great while they last
on August 23, 2025
Posted by: Channabanana
from Jupiter, Florida
Great bags overall, but the handle sometimes breaks and refuses to retract. We buy a new one for school every year or two.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Very durable, roomy but still compact
on August 27, 2025
Posted by: The best bag on wheels
from Tampa Bay
This is an amazing bag that I was gifted today. I absolutely love it. It has many pockets and an amazing bag. I cannot wait to use it.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Anabel Z.
Verified Purchase:Yes
I am not happy with the quality padded laptop sleeve. Too thin, small and no secure strap. I also do not like that the main compartment opens all the way. I underestimated the size. A bit too big for what I need. The straps are great and can easily be tucked away. The wheels are great as well. Easily maneuverable.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, September 22, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5
You have choices!
on September 27, 2025
Posted by: Lid535
from KC
Great bag. Lots of room and pockets. I used it as my carry on when flying. The best part is if I don’t want to carry as backpack the handle sealed the deal for me! Great quality!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4
on October 21, 2025
Posted by: TJay
So far it looks good. I just got it. I like the fact that it’s very light, even with the wheel system.
Written by a customer while visiting High Sierra
Customer Rating
4
Great design!
on November 5, 2025
Posted by: Saltravel
My backpack arrived today. It was like I wanted to be especially the separate laptop compartment. The material though is quite thin so I hope it holds true to the rigors of travel. Not happy with the zipper toggles cuz of an inch of a cord attached to the handle. There is a lag when you open & close a compartment. Just use the usual zipper handles attached to the head.
I would recommend this to a friend!
Written by a customer while visiting High Sierra