Customer reviews from High Sierra
High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - True Navy
Average customer rating
4.5
(229 Reviews)
Rating breakdown 229 reviews
5 Stars
169
4 Stars
32
3 Stars
16
2 Stars
4
1 Star
8
91%of customers recommend this product.
(
189 out of
208)
Customer Reviews for High Sierra - Freewheel Pro Wheeled Backpack for 15" Laptop - True Navy
Customer Rating
5
Perfect for commuting to work or school!
on May 9, 2024
Posted by: MamaBear76
from Pensacola, FL
My product just arrived yesterday. The materials are great quality and seems like it is very durable. It has a lots of room in the main pocket and several smaller pockets for organization in the front pouch. The wheels are very smooth rolling.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Convenient and helpful.
on May 13, 2024
Posted by: Liz27
from New York, NY
I bought this a few weeks ago. My second purchase and I am pleased with it.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
Awesome product
on May 27, 2024
Posted by: Rivermom
from Idaho
Love it! Great features, rolls easily . Color is bright and easy to find on a trip
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Debra
Verified Purchase:Yes
It’s heavier than I expected. It’s smaller than expected. I like having wheels to pull it through the airport, but there’s a process to unhook the shoulder straps before using wheels. There’s not a strap to hook it to a bigger bag, so it’s awkward.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, June 19, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting High Sierra
Posted by: Kp2024
Verified Purchase:Yes
Really good bag like the design can’t wait to try it out would recommend
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4
Great rolling backpack.
on July 30, 2024
Posted by: Starfaith
from Orlando, FL
I have already purchased this rolling backpack. It is spacious, sturdy and well distributed in pockets. I’d appreciate it could have included a double metal handle in stead of a single beam.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: DonW
from Alabama
Verified Purchase:Yes
I am going on a trip which has some camping and some hotels with no stairs, so I wanted a very flexible bag - rolling and backpack. The trip is almost a month long, so I need a reasonable amount of packing space. I also have some temperature changes so I will need a few bulk items. This 40L bag is too small for my needs. It seems to be fine for a 1-week trip.
I would recommend this to a friend!
Response from High SierraBy High Sierra Care Team, August 26, 2024
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a bag that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting High Sierra
Posted by: Lien
from Los Angeles
Verified Purchase:Yes
My son just got the backpack so can’t say if it’s good or not. But my thought is aren’t you supposed to have the back to school sale before the school year starts and not after when everyone bought the backpacks already? I just bought the backpack at a higher price a week before and now since school already started, it’s on sale for 40% off. Very off putting. Probably won’t buy again for back to school anymore since marketing is bad.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, August 26, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting High Sierra