Customer reviews from americantourister.com
American Tourister - Stratum 2.0 31" Expandable Spinner Suitcase - Jet Black
Average customer rating
4.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
15
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for American Tourister - Stratum 2.0 31" Expandable Spinner Suitcase - Jet Black
Customer Rating
3
Fits a lot but handle broke
on August 26, 2024
Posted by: LauraS
from Boston, MA
This was a great carry on showcase the first few times I used it - it fits so much, the zips are great quality, and it wheels well. Unfortunately the pull out handle has broken - the top part of the handle has come out while the second half is stuck in the suitcase itself.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, August 28, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Customer Rating
1
Flimsy & Poor Value for the Money
on October 9, 2024
Posted by: Pinkahand
from USA
I received the a Stratum as a gift a year ago. After its third use - an uneventful direct flight - I noticed a long hairline-type fracture along one of the suitcase's curved edges. Other than that the case looks pristine but it's going into the landfill. Although this suitcase was inexpensive, it was a remarkably poor value considering its durability.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, October 11, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Posted by: JannaVal
from Alaska
Verified Purchase:Yes
I would say just 3 star because I wasn't expecting that it didnt have TSA lock in it. For such a nice suitcase but no lock installed.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
4
Misleading size! Really 20" not 22" Carryon.
on May 7, 2024
Posted by: Rando991
from Warrensburg, MO
The Stratum 2.0 pictured in "Carryons" is NOT 22 inches high, it is really 20 Inches and says so on the tag, but not in this description!
BUt it is a nice carryon and I decided to keep it anyway.
BUt it is a nice carryon and I decided to keep it anyway.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
1
Zipper failure
on July 2, 2024
Posted by: Ernie
from Newport, Oregon
Overall, the bag was okay but after only a year or two of use, the zipper that provides the expansion zipper broke.
Buyer beware.
Buyer beware.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, July 5, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Customer Rating
4
good quality
on August 14, 2022
Posted by: New Yorker
The purple one is pretty and it is good quality product, recommend for woman who likes to travel.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Jaxson
Verified Purchase:Yes
This suitcase is roomy for such a small size. It handles well with all directional wheels.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
It's so nice
on April 17, 2024
Posted by: itzkristinikole
[This review was collected as part of a promotion.] It's such good quality. It's so nice. The zippers on it are nice and don't get caught. They glide easily and so do the wheels. They turn and roll nicely and don't get hung up. Super great quality. I love this carry on.
Written by a customer while visiting influenster.com
