Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
HORRIBLE! Stay Away
on February 22, 2023
Posted by: Victor
Expertise:Expert
Lasted less than 5 months. Screen protector started coming off and the screen started glitching and turning black
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Victor... Thank you for your feedback on the Samsung Galaxy Z Flip4. Your assessment is important as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. Attached below is Samsung Care+. If enrolled, they offer device protection against drops, spills, cracked screens, and mechanical failure. Furthermore, you'd have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Overrated expensive idea..
on February 22, 2023
Posted by: CrapMagnet
from Alaska
Expertise:Intermediate
HORRIBLE! All this on about 5 months. Started with a flip3 only folded it handful of times I'm on my 2nd flip 4 have been folded but not regularly,constant problems with the screens they either start getting spots or top half fails an delaminates focused around center fold area. Turn on Google assist an screen rotate! 9hr at most battery(I stream music All Day),magnetic top attracts ANY loose magnetic objects as well as other magnetized objects mess with outter screen functions. Get a case it slides off EVERYTHING also. I would wait for the 5th or 6th version.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 27, 2023
Hello... We appreciate your feedback of the Samsung Galaxy Z Flip4. Your input is valuable as we strive to innovate and improve on the design and functionality of our products. Below are some links that should help with the battery life of your device. Also, the link to Samsung Care+, in case you're not already enrolled. They offer device protection against drops, spills, cracked screens, and mechanical failure, and access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 23, 2023
Posted by: Frogbog72
[This review was collected as part of a promotion.] I had the phone for 2 days and dropped it in the parking lot, now it doesn't fold flat. I also had to take the screen protector off since it was to cold for it.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Amazing
on February 23, 2023
Posted by: Shortykel
[This review was collected as part of a promotion.] This is an awesome phone, wasn't sure how I would like it but it's cool. I've been a galaxy girl since day one. They are amazing phones and I can always trust samsung to do it right!
Written by a customer while visiting Samsung US
Customer Rating
5
This phone video features are excellent
on February 24, 2023
Posted by: Tumbleweed
[This review was collected as part of a promotion.] I have enjoyed streaming movies and watching sitcom episodes from various networks. The details and crisp colors are so lifelike. The audio is clear with no distortion when played at maximum volume. I have not had any problems surfing the web and viewing videos from different formats. Telephone conference calls have gone well. This has been the best phone I have ever used. The phone's photos I have taken and posted have received positive responses. Thank you, Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 24, 2023
Posted by: djcole28
[This review was collected as part of a promotion.] Bought this phone for work because I wanted something with less chance of getting broke than my fold 3. So far it's working perfect. It's fast, fits into my pocket great and I've had no problems with it so far. My only problem is it does not include dex which makes my nexdock kind of useless.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Flip phone 4
on February 24, 2023
Posted by: Zflip4mikejawz
[This review was collected as part of a promotion.] Great device! This is my 3rd Flip phone and I am very happy with it!
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone yet
on February 24, 2023
Posted by: KATE79
[This review was collected as part of a promotion.] I have been through a lot of phones but this is by far my favorite. It has an amazing camera and shoots beautiful photos. The selfie preview on the front screen...? Gamechanger. This phone software is intuitive- the virtual assistant Bixby has been very valuable to me. I lost my soft palate from an autoimmune disorder 3 years ago and I have a speech disability but after a short period of sampling my voice Bixby understands me! I can use voice texting for the first time in a while which makes my life so much easier. I cannot say enough great things about the Samsung Galaxy Zflip 4. Try this phone and see what your favorite features are!
Written by a customer while visiting Samsung US