Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
This product is awsome
on February 20, 2023
Posted by: Momanator
[This review was collected as part of a promotion.] Love the camera feature. I use it every day as my personal computer. The fold saves on your neck
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone however, still needs some help
on February 20, 2023
Posted by: User149173171938361919
[This review was collected as part of a promotion.] I use a C-C charging cable that shows the Watts of charging speed. It doesn't like going over 17 watts. The phone also tends to heat up fast from use. Currently at 34c just writing a review. Open snapchat *snapchat recently made an update that fixed the photo aspect ratio* or Instagram and it shoots up to 42c at 45c the phone will start acting up. And last problem I've noticed is again overheating with normal camera use. I have seen very choppy footage and very slow capture times. I
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 21, 2023
Posted by: EKranshan1987
[This review was collected as part of a promotion.] I use my phone for everything. So, it's great for people on the go. Email, text, talk and streaming. Durable and compact.
Written by a customer while visiting Samsung US
Customer Rating
2
Fun phone when the hinge mechanism doesn't fail
on February 21, 2023
Posted by: Kat2miatic
[This review was collected as part of a promotion.] I have really enjoyed this phone for the most part up till about 2 months ago, when my hinge stopped working suddenly. I cannot open my phone up fully and is only able to open up to a 90° angle. It is very frustrating and I don't have the ability to send my phone to warranty for 2 weeks because I need my phone for work. So now I feel like I am stuck with a broken phone, that I didn't even break.
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Kat2miatic... Thank you for your feedback on the Samsung Galaxy Z Flip4. Your input is appreciated as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. They are often able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z flip 4
on February 21, 2023
Posted by: Decaf2890
[This review was collected as part of a promotion.] Much sturdier than the z flip 3. Has great streaming and camera features. Has way longer battery life, overall very satisfied with the z flip 4
Written by a customer while visiting Samsung US
Customer Rating
2
Good phone but messed up after 4 months
on February 21, 2023
Posted by: Bookworm
Expertise:Expert
Great phone and cool functions. Loved that it was small enough to fit anywhere but only had it for 4 months and the phone messed up one day. I did not drop it or abused the phone. I simply closed it to charge and the main screen started to glitch and now has a black screen where the fold it at. I paid a lot of money for this phone for it to not work in 4 months. I took the phone to get it fixed but nothing they can do apparently. Will no be purchasing a flip phone again.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, February 22, 2023
Hi Bookworm... We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I’ve attached a link to Samsung Care+, the ultimate protection for your Galaxy life covers Unlimited Drops, Spills, and Mechanical Breakdown plus Theft and Loss coverage. If enrolled, you'd have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I WAS a skeptic
on February 21, 2023
Posted by: MandoV
[This review was collected as part of a promotion.] At first like everyone I was thinking I know I will find an issue with the screen ..been a couple months and no issues...fast charging! .I Love It!
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Device
on February 22, 2023
Posted by: Zennez
[This review was collected as part of a promotion.] Being able to fold it down makes it alot easier to store it in many locations. Display is great, camera is not terrible
Still wishing for a better battery life
Written by a customer while visiting Samsung US