Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
not a great experience
on January 24, 2023
Posted by: Ana christina
My phone showed a black lines across the screen where the fold is. After just a few hours, the black line spread and i was no longer able to touch my screen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hi Ana Christina,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your critique is appreciated as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your critique is appreciated as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Zflip for life!
on January 24, 2023
Posted by: Gimmeanickle
from Jones oklahoma
Expertise:Intermediate
Have had my Zflip for four months and I Love it! The camera is amazing, the edit features built in are usually something you have to download extra apps and pay premium prices for.
This pretty little thing gets lots of attention too. Every time I pull it out of my pocket and open it someone inevitably asks me about it.
I'm pretty sure my Zflip 4 has convinced a couple people to move over from the phones with the fruit on them! The only thing I would change is the slim design makes handling the Zflip 4 very easy to accidentally press buttons you don't need to.
The outside display is convenient and you can take pictures with it while the Zflip is closed!!! So much fun.
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Ranting, but positive.
on January 24, 2023
Posted by: Vinny
I bought this roughly a month and a half ago, I swapped from the zflip 3! Before then I was using a tiny little iPhone SE Gen 2, which swapping over to this phone (well, the flip3, but the screen differences in that department are minimal) was quite an experience. I recommend the phone if you're used to larger screens. I also do enjoy the folding format, and I've had people grab my phone and start shouting about it, so I definitely don't recommend this phone for people with severe anxiety. Well, not until everyone's seen one, since by then they won't be so... bold. Anyways, I recommend this phone. I had no problems with my zflip 3, and it was used. And upgrading has just been excellent. I love the better battery and the better chip makes playing games feel more exciting, less worrying.
Written by a customer while visiting Samsung US
Customer Rating
3
Poor quality phone
on January 24, 2023
Posted by: Johnny
Bought this phone last September and they screen separated and now most of the screen blank. I trauested a repair and e as told that it e as damaged. This is a defect in the product
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hi Johnny,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
on January 25, 2023
Posted by: Gary
Great phone!!! Easy to use as well as easy to store!!!
Written by a customer while visiting Samsung US
Customer Rating
2
Be EXTRA Careful
on January 27, 2023
Posted by: sad to say goodbye
from International
Expertise:Intermediate
Initially, I loved the phone, but don't ever drop it or you will be out of luck! dropped it with a case on it after having the phone a month. went through the trouble of sending it back to Samsung. Although the phone was a month old I was still charged as it didn't fall under warranty :( it was fine I was happy to get my phone back only to mistakenly drop it again after a few months and have the same problem.. unable to open the phone fully and unable to use the top half of the screen. Don't get me wrong I love the phone, but don't waste your money unless of course you can be super careful with it
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 30, 2023
Hello,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I’ve attached a link to Samsung Care+. They offer device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I’ve attached a link to Samsung Care+. They offer device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Features are plentiful and the device is simple.
on January 27, 2023
Posted by: Bozie
from Jonesboro AR
Expertise:Expert
Great product from Samsung once again. I have started expecting the impossible and they are able to achieve that and so much more.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folding thr cell takes less space inside ur purse
on January 27, 2023
Posted by: Veronica
from El Paso TX
Expertise:Intermediate
I'm happy with the phone the way it works and folds and the fact that it has a lot of memory
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US