Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
Small size
on January 19, 2023
Posted by: RoRo
I love my new Galaxy Z flip4 fits right in my pocket
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever!!!!!
on January 19, 2023
Posted by: Jojay
from Duchesne, Utah
My boyfriend bought this phone about 4 months ago and it's already garbage!!! When he first got it it had issues opening and closing correctly. The outside of the phone is super slippery like it was made that way on purpose.... to fall out of your hand constantly! The price for this underdeveloped and under researched phone is absolutely ridiculous!!! Do not buy this phone it has too many issues and bugs with the whole folding and opening of the phone to be worth what they're trying to make you pay!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 23, 2023
Hi Jojay,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are appreciated as we aim to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are appreciated as we aim to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
Written by a customer while visiting Samsung US
Customer Rating
1
Not for every day use
on January 20, 2023
Posted by: Samsung man
from Houston
Expertise:Expert
I mean the flip 4 looks great truly a beautiful design. Unfortunately fact of the matter is Samsung needs to go back to the drawing board. One of the biggest improvement that Samsung stated from the flip 3 to the flip 4 was the smaller hinge design Which was supposed to Minimize the fold crease of the device. However this seems to be the flip 4 biggest fault. The newly designed hinges are very fragile. This default in Samsung design causes the phone to seemlessly break with day to day usage. I've had 2 devices in roughly a 3 month period with the same issue occurring. Once either side of the hinges break the phone screen seems to lift up causing the entire screen to go black. As a dedicated Samsung customer i hope they can come up with a better design equip to handle the daily folding and unfolding of this device. Honestly as of now I just WANT MY NOTE BACK PLEASE!!!
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hello,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. Your feedback is valuable as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached Samsung Support below, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. Your feedback is valuable as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached Samsung Support below, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Not for every day use!!!
on January 20, 2023
Posted by: Hmuhammad
from Houston
Expertise:Expert
I mean it looks great love the ideal but the fact of the matter is that Samsung needs to go back to the drawing board. The hinges were made smaller on the 4 compared to the fold 3 which causes the screen to lift and blanks out the screen. In a 3 month period I have 2 of these devices and can't seem to get around this screen issue 🙃 I WANT MY NOTE BACK !!!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hi Hmuhammad,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your opinion is important as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they have had a less than idea experience. Please reach out to Samsung Support, which I've attached below, for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your opinion is important as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they have had a less than idea experience. Please reach out to Samsung Support, which I've attached below, for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone!
on January 20, 2023
Posted by: Joe6pac
Traded in my Flip 3 for the 4. Best cell phone since my Blackberry(s)
Written by a customer while visiting Samsung US
Customer Rating
1
When it is folded you cannot operate with one hand
on January 20, 2023
Posted by: Skip
from Cocoa Beach Fl.
I got this phone about 2 months ago and sorry l did. I hate this phone and would like to get rid of it. Will sell for what’s owed on it.
Response from Samsung USBy Bethany, Social Commerce, January 24, 2023
Hi Skip,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue leading the charge on innovation. I've attached the link to Samsung Support, please reach out to them for any assistance you might need. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue leading the charge on innovation. I've attached the link to Samsung Support, please reach out to them for any assistance you might need. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Recommended
on January 23, 2023
Posted by: Greb
Love it! Excellent performance and features. I like that it is very practical and fits in any pocket.
Written by a customer while visiting Samsung US
Customer Rating
5
Most excited about a phone in years
on January 23, 2023
Posted by: 9MWinters
I bought this a little over a month ago and I'm in love with it. I haven't been this excited about a new phone is a long time. I wanted something smaller, practical, and useful, but something that still functioned just like my previous Samsung phones and didn't take away from anything that I was already getting. I was not disappointed. I worried a bit about the battery, but I haven't had any problems making it through the day with plenty left to spare. The crease in the screen where it folds is noticeable to touch, but hardly any at all visibly. It's not awkward or annoying feeling it there while using the phone. It's a much more practical phone and enables you to do more with the screen on the front as well as using a double screen when you fold it 90 degrees sitting on a table or something. It's also incredibly handy to just have a phone that folds up and sticks in your pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US