Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
Bought for convenience but love the features.
on October 21, 2022
Posted by: ismilelots
from Gladwin, MI
Expertise:Intermediate
I initially got this model because of the convenient size. But the more I use it, the more I'm falling in love with it. At first, I worried about battery life because it was draining fast. It must have just been stuff running to set the phone up or something because a couple of days later the battery was lasting all day and still having 60+ percent remaining. Even a day out with the family and taking videos and pictures all day I came home with 30% battery left. This phone also has the best bluetooth I've had. Very quickly connects and has great range. Flipping the phone open may be inconvenient for frequent users, but the cover screen shows alerts so you can decide if you want to open it. Simple texts can be read and answered without opening it, so I don't often have to flip it open.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Don't do it
on December 3, 2022
Posted by: Dolo
Expertise:Intermediate
Phone started to delaminate after three months of use- ridiculous. This happened with the 3 as well. I guess they fooled me twice. They also will not exchange for an S22 so I guess I'm out of luck.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 6, 2022
Hi Dolo,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Screen Terrible - Not Durable
on February 16, 2023
Posted by: Used2LoveSamsung
Terrible product - This is my second one and screen already getting white lines at the fold. DO NOT BUY THIS PHONE! The technology was too big for Samsung to handle in this instance. I've only had the phone for 4 months and in addition to the white lines, the screen is lifting off of it.
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hello... Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I’ve attached a link to Samsung Care+. If enrolled, they offer device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy zflip 4 is awesome
on March 15, 2023
Posted by: LoveforFlip
[This review was collected as part of a promotion.] I love my z flip 4 I've been using it for 7 months now only one little issue I had was a screen protector start peeling on the corner where the screen folds but Samsung take care of that with the warranty thumbs up for Samsung warranty people. I use my phone for personal use, work and i close and open my phone at least 100 times a day and no issues My best feature of this phone is for me how compact it is when it's closed oh and battery life on z flip 4 is much better than flip 3 can last me all day long on heavy use.
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on October 31, 2022
Posted by: MARIE
from Paterson NJ
Expertise:Intermediate
I got this phone a couple weeks ago and it's stuck. It won't open all the way and the middle of the screen in the fold part is turning black
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 1, 2022
Hi Marie,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. I've attached a link to our warranty department below, please reach out to them for assistance with the hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. I've attached a link to our warranty department below, please reach out to them for assistance with the hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Breaks easily from fold
on October 19, 2022
Posted by: Zoey
Expertise:Expert
I bought this not even a month ago and the internal screen went black the folding made the internal glass break samsung really needs to improve on this its ridiculous that I dished out a grand for this!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 20, 2022
Hi Zoey,
We appreciate your review of the Samsung Galaxy Z Flip4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
We appreciate your review of the Samsung Galaxy Z Flip4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience and durable
on October 28, 2022
Posted by: Kenny
from Washington
Expertise:Intermediate
I'm a big fan of this phone. I've had this phone for 2 months. First and foremost, the hinge gives me confidence about the durability of the device. There are little curved rubber bits at the bottom of the phone for cushion. This way when you hang up on an irritating phone call like its 2007, you do not have to worry about damaging the screen. I love that I can use the small front screen as an information ticker. It makes it easy to see the weather and change songs. I've taken selfies with it too! I've had a better experience with video calls since I no longer need a stand. Just fold the phone in half and you can get set up anywhere. Video quality is great from both the front and rear cameras. Sound quality is good as well. I've been asked if I notice the fold in the screen when I'm watching videos or scrolling through social media and honestly, after about a week, I stopped noticing it. It charges fast and I get all day battery life. In niche, rare circumstances, I've used the wireless powershare option to charge up my smartwatch. It's not a make or break deal, but it's very nice to have. Lastly, the fact that it folds into a small square makes it more compact in my jeans. Overall, I cannot recommend this phone enough.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Features
on October 6, 2022
Posted by: MARIA
from Colorado Springs, Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I love everything about this phone. Especially the size. Fits perfectly on my hand and I can just put in my pocket and my tiny bag.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US