Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
3
Bad screen protector
on January 1, 2023
Posted by: Jpw0962
I have replaced the phone 5 times because the screen protector keeps coming off at the fold of the screen. I have had my phone less than a yard and had to pay the deductible on the phone insurance.
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi Jpw0962,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I have attached the link to Samsung Care+, which offers device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your critique as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I have attached the link to Samsung Care+, which offers device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Kepler ballers
on January 3, 2023
Posted by: Dabt rolls
Hope this phone will keep me updated bussy and I just wanted you to Keisha is to key to success.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!!!
on January 3, 2023
Posted by: Rhonnie G
from Indiana
Expertise:Intermediate
Got this a month ago very pretty phone I luv it!! So many features I havent had time to use them.Got the Rose Gold one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size!
on January 3, 2023
Posted by: JLNeff2
from Oregon
Expertise:Intermediate
So far so good! I've only have had mine for 3 weeks, so it's been all good for me at the moment. I've heard & read a lot of the problems others have had, but I'm hopeful they have been corrected for I haven't come across them with this phone.
I love the size! Fits really well in my hands. It's taller than my 10S but narrower. That's perfect for my hands! Love the color too. Just wish the camera was a bit clearer, but there's an app for that...so it will be. 😊
I love the size! Fits really well in my hands. It's taller than my 10S but narrower. That's perfect for my hands! Love the color too. Just wish the camera was a bit clearer, but there's an app for that...so it will be. 😊
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone, Terrible Battery Life
on January 3, 2023
Posted by: Drsous
from West Orange, NJ
Expertise:Intermediate
I'm not a person who lives and dies on my phone, i.e. I don't watch movies or play games. It's fine for its purpose. Picture and sound quality are GREAT and it has some really good features. The battery life is AWFUL. I have to charge my phone twice a day. I had a Motorola Stylus G 5G and while it had its own problems, I only had to charge it every other day. I run less on this phone. Overall it's fine but not sure I would buy another one.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Old school flip with new school technology
on January 3, 2023
Posted by: Gregory
from Florida
Expertise:Expert
I treated myself this phone for Christmas, one of the best gifts ever
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broke after 3 Months
on January 4, 2023
Posted by: JCDcx
from Daly city, ca
Expertise:Expert
Broke after three months of normal use (never dropped). I thought it was really cool until the screen cracked along the crease and the top half of the screen became unresponsive. I'm going in for repair tomorrow, depending on the cost, I'd rather have a regular phone. The flip technology is just not there yet
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi JCDcx,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. As you've already spoken with someone regarding the repair of your device, I've attached the link to Samsung Support. Please reach out to them if you need any additional assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. As you've already spoken with someone regarding the repair of your device, I've attached the link to Samsung Support. Please reach out to them if you need any additional assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on January 4, 2023
Posted by: TamiB
from Daytona Beach, FL
Expertise:Intermediate
I got this for my Christmas present and I love this phone. It's chic and trim and the purple color is beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US