Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
A disappointment
on August 24, 2023
Posted by: WasianChick
[This review was collected as part of a promotion.] I have been an avid Samsung user for over a decade. I love love my Galaxys,but this flip 4 is a disappointment to me. I had to have it fixed twice because of the screen having issues, not due to abuse. I was so excited about getting it, but when I couldn't even use my phone, it was very frustrating
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 30, 2023
Hey there, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. We are so happy to hear how much you love your Galaxy phones and Samsung as a company. We understand how important the durability of your device is to you. If you are curious we have provided a link below to a great article on our website that outlines some extra special measures you can take to ensure the integrity of your foldable device. We have also included a link to the Samsung Support Team if you have any questions or would like assistance with your device. Thank you for being a loyal Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on August 24, 2023
Posted by: Macandcheese
from Lincoln Park Mi
Expertise:Expert
Worst phone I've owned in 30 years. I've had it less than a year and I'm already on my replacement
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 30, 2023
Hey Macandcheese, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We understand the importance of your device to your daily life and thus the durability of that device is crucial. We have provided a link below to a great article that may provide some insight to you about care instructions for foldable devices. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have had EVER!
on August 24, 2023
Posted by: Mamaj98
[This review was collected as part of a promotion.] I use my Flip for everything
As a door dasher it is my lifeline
Lots of storage and the camera is fabulous. Easy to manage my work and personal information without getting confused by the advanced technology.
As a door dasher it is my lifeline
Lots of storage and the camera is fabulous. Easy to manage my work and personal information without getting confused by the advanced technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with some flaws
on August 25, 2023
Posted by: Ssquared
[This review was collected as part of a promotion.] The flip design has come a long way but that can take it only do far. I've used previous premium galaxy phone starting since S3 and I was disappointed with the performance of the z flip 4 especially given I'm just playing videos and light gaming. The more I use it over time the quicker the deterioration seems. Feel like better hw or at least more ram would help. Also don't like that the SD slot is removed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's so good I can't go back.
on August 25, 2023
Posted by: SunnySide857
[This review was collected as part of a promotion.] I originally switched over at the Z Flip 3, but when I upgraded to the 4 I knew I made the right choice. I love how much better I fits in my pocket compared to standard smartphones. As an added perk, when I upgraded I got to enjoy the improvements with no downsides so far. Pictures come out clearer, it's easy to use, and I feel like I notice the crease even less, which isn't saying much since I barely noticed either the Z Flip 3. Overall, I'm happy I switched and I'd need a seriously good reason to go back to something other than the Flip series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen held up in the bend area, no troubles!
on August 26, 2023
Posted by: Monte57
[This review was collected as part of a promotion.] I use it for work, and play. Even dropped it in a salt water pool, quickly recovered it and it was fine, it's like it never happened
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness of the FOLD! 💯👍
on August 28, 2023
Posted by: Topher
[This review was collected as part of a promotion.] I'm not one for the latest and greatest of anything, but I've only broke down and decided to buy a flagship phone and I have always like Samsung so I bought the z-fold 4! I'm telling you I don't use this phone for much just on the internet maybe a few videos and pictures you and there maybe a cheesy game too, but so far I must admit this phone does it all and has no problems doing it! I really thought the fold in the middle was going to make it irritating to watch and do things, but to my surprise it doesn't! This phone is number one in my book thanks Samsung another great job! 💯👍😂🤔
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing
on August 28, 2023
Posted by: BentEntity303
[This review was collected as part of a promotion.] Over all this product has changed my life especially and a person who take pictures along the camera quality is way better then my old iphone
Value
4
Written by a customer while visiting Samsung US