Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
I love how small the phone is. It can fit every wa
on May 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] It makes my browsing in finding something on line so easy. It has the best pictures quality. My friends always want me to use it to take pictures when we go out.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Z Flip
on May 15, 2023
Posted by: Spicey
from Nashville
Expertise:Intermediate
I bought this after my first flip broke. Totally my fault. I love this phone. It has the best camera for my purposes and I love the way it just fits in my pocket. Plus it is great conversation starter. Whenever Ipull it out people ask me about it. I will use a Galaxy Z Flip in the future. No other phone for me!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Paying for nothing
on May 15, 2023
Posted by: Tammy
My phone was 2 months old when I opened it and there was a black blob in the screen where it folds. It spead throughout the day. Others having same problem. Yet I still have to pay for an unusable phone due to a flaw in design.
Response from Samsung USBy Debra, Social & Commerce, May 16, 2023
Greetings Tammy,
Thanks for finding the available time out of your hectic day to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your candor as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. As you know Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. But did you know that we also offer Samsung Care+ that can be added to eligible devices? It offers you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device behind on the train during your morning commute, having it stolen from your briefcase, taking an impromptu dip in the pool with your phone still in your pocket, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired quickly which ultimately helps you get back to what you love doing the most in life. Did you know that the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times? With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a loyal Samsung customer. -
Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for finding the available time out of your hectic day to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your candor as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. As you know Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. But did you know that we also offer Samsung Care+ that can be added to eligible devices? It offers you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device behind on the train during your morning commute, having it stolen from your briefcase, taking an impromptu dip in the pool with your phone still in your pocket, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired quickly which ultimately helps you get back to what you love doing the most in life. Did you know that the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times? With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a loyal Samsung customer. -
Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone I have ever used
on May 16, 2023
Posted by: Punkrockeryeah
[This review was collected as part of a promotion.] The flip series of phones is an amazing feat of functionality and performance. It gives you a full phone that can be closed into a clamshell protective case. I use my flip 4 mostly to listen to audio so my phone is closed a good amount of the day. It also keeps me from clicking on an app as much as when I had a slab phone. I take one star off because I have had an issue with the factory screen protector cracking and coming up at the bend of the screen. I was able to put a good after market one on to replace it for now.
Written by a customer while visiting Samsung US
Customer Rating
5
This product amazing features
on May 16, 2023
Posted by: Kassie
[This review was collected as part of a promotion.] This device is like a mini laptop lol. It has some amazing features on it. Takes amazing pictures the focus is what I loved the most. I can say this is really a smart phone.
Written by a customer while visiting Samsung US
Customer Rating
3
Doesn't keep a charge and camera not great.
on May 16, 2023
Posted by: Msjay50
[This review was collected as part of a promotion.] I use my phone for everything. School, work, games, navigation.
Response from Samsung USBy Debra, Social & Commerce, May 17, 2023
Howdy Msjay50,
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few links below containing a plethora of great information that will help you get the most out of your Galaxy battery. Check them out when you have the available time! If you're in the market for a better camera, I suggest taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for locating the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few links below containing a plethora of great information that will help you get the most out of your Galaxy battery. Check them out when you have the available time! If you're in the market for a better camera, I suggest taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love that it's a flip phone full screen
on May 16, 2023
Posted by: Duprie2023
[This review was collected as part of a promotion.] I use it for Bluetooth in my car at work.
I Play my favorite apps at doctors appointments or anywhere I have time to kill.
Movies are awesome too watch on here I partially close the phone when movies are playing to me I see them better.
I Play my favorite apps at doctors appointments or anywhere I have time to kill.
Movies are awesome too watch on here I partially close the phone when movies are playing to me I see them better.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 16, 2023
Posted by: Wickedmomma
[This review was collected as part of a promotion.] Absolutely love My flip!!! The function of the smart phone but satisfaction of closing a flip phone !
Written by a customer while visiting Samsung US