Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
What a FLIP
on May 1, 2023
Posted by: RunningRabbit
[This review was collected as part of a promotion.] I am absolutely in love with the Samsung Galaxy Flip 4. The phone's unique flip design makes it stand out from the crowd, and I love the feeling of flipping it open and closed. It feels unique and underrated, and I love the way people react when they see me using it.
The cameras on the Galaxy Flip 4 are amazing. They take sharp, vibrant photos that capture every detail, and I'm always impressed by the quality of the images. And the screen is just incredible - the large, foldable display is perfect for watching movies or browsing the web, and the colors are so vivid and bright.
I get so many compliments on my Galaxy Flip 4. People are always asking me about my experience with it, and I love showing it off to them. And honestly, I don't think I could ever go back to a normal phone now - the Flip is just too cool.
Overall, I highly recommend the Samsung Galaxy Flip 4 to anyone who wants a phone that's both stylish and functional. It's an amazing device, and I'm so glad I decided to give it a try.
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on May 1, 2023
Posted by: REDLADY62
[This review was collected as part of a promotion.] I use my device for work, and home. The features are very good. Its a simple phone to use. I love how the pictures look when watching a movie. The sound quality is very good also. I love Samsung products.
Written by a customer while visiting Samsung US
Customer Rating
4
This Product is Amazing, But...
on May 1, 2023
Posted by: Aurora4Ice
[This review was collected as part of a promotion.] I use my phone for mostly everything. My phone has such awesome features, amazing multi-tasking mode, very cute themes, and takes the most amazing photos I've seen on any cellular device.
But, sometimes my phone freezes out of nowhere, my battery life is not the greatest, and always choosing between using Samsung apps and Google apps can be a huge inconvenience. I just say pick one and don't have the other option pop up everytime I really need it in a hurry.
But, sometimes my phone freezes out of nowhere, my battery life is not the greatest, and always choosing between using Samsung apps and Google apps can be a huge inconvenience. I just say pick one and don't have the other option pop up everytime I really need it in a hurry.
I would've given it 5 stars because I really love my phone. But because of those issues I have with it, I gave it a 4/5 stars.
Written by a customer while visiting Samsung US
Customer Rating
1
The screen broke from wearing out
on May 1, 2023
Posted by: Xaviersmomd1
[This review was collected as part of a promotion.] Samsung replaced it for free cause I only had it 6 months
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Greetings Xaviersmomd1, thanks for taking the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship on our products, linked below. Fun fact, the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding 200,000 times! Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Please do not hesitate to contact Samsung Support if you have any additional feedback to share with us, if you have any questions, or if you would like any help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on May 1, 2023
Posted by: AnthnynArlngtnTN
[This review was collected as part of a promotion.] I decided to try the Galaxy Z Flip 4 last fall and am so glad I did! I love the convenience of being able to fold it up & put it in any pocket. This is my fourth Galaxy phone and I have to say it is true to its pedigree. It has exceeded every expectation. Great camera, enjoy using the split screen features, and absolutely love having the outside screen. It's been easy to customize and super easy to use. Highly recommend giving this phone a try.
Written by a customer while visiting Samsung US
Customer Rating
3
Flip 4 likes and dislikes
on May 1, 2023
Posted by: DannyisAwesome2
[This review was collected as part of a promotion.] My main concern with the Flip 4 is how fragile it is. I constantly get customers coming back after 3 or 4 months with black screens/spots and their screen protectors peeling off.
Besides those top concerns, the phone is fantastic. I love the form factor and how I'm able to answers calls without flipping it open.
This phone only gets better if one of two things happen... 1. Major durability improvement. 2. Slimmer. The phones a bit bulky when it's folded in your pocket.
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Hello DannyisAwesome2, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Fun fact, the Galaxy Z Flip4 display has been put through a strenuous folding test to withstand folding at least 200,000 times! Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Please do not hesitate to contact Samsung Support if you have any additional feedback to share with us, if you have any questions, or if you would like any help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 1, 2023
Posted by: Jimmy73
[This review was collected as part of a promotion.] I am a avid fisherman and I love how I can keep the z flip in my pocket without worrying about breaking the screen
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so far
on May 1, 2023
Posted by: ZFlip4Fan
[This review was collected as part of a promotion.] I use my ZFlip4 as my main phone and daily digital device.
I used to have an S20+, I was kind of doubtful when I first got the ZFlip regarding the performance and battery life because the S20 was great, but it hasn't disappointed, performance is great, screen is beautiful, battery lasts all day and charges super fast.
I love the form factor, I don't have big hands so it's perfect for me. The phone is not easy to open with one hand like old flip phones, there is some resistance, but I got used to it, it also protects the screen.
I use the second screen A LOT, to check my notifications, calendar, weather, music controls. Even to take quick selfies, which are super easy to take with the open hand gesture. Being able to put it on a table half open to take a picture is awesome, no need for tripods ;)
After 9 months of having it, the screen protector is coming off but samsung replaces it for free at their stores, so no worries.
I'm super happy with my ZFlip.
Written by a customer while visiting Samsung US